Problem: The client was experiencing an issue where text was displayed twice in the Blog section of their website instead of having a herobanner and text. This duplication occurred even after changing themes and disabling WPML, suggesting that the problem might not be related to WPML. Solution: We investigated the issue by replicating the site in a local testing environment. After thorough examination, it was discovered that the duplicated text was manually added in the backend. Specifically, the text was found in the navigation menu editor at
. To resolve the issue, the client needs to access this URL, click the three vertical dots icon next to the problematic text, and select "remove" to delete the duplicated content.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.
