Problem: If you've just purchased credits and assigned them to your site, but upon refreshing, the credits still display as zero. Solution: We recommend following these steps to resolve the issue: 1. Visit https://wpml.org/account/sites/ and delete the existing site key, then generate a new one. 2. In your WordPress dashboard, go to Plugins → Add New. 3. Open the Commercial tab. 4. Click Unregister WPML. 5. Register WPML again using the new site key.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is using ACFML version 2.1.4.2 and has encountered an issue that hasn't been addressed in this version yet. They mentioned that a known workaround still functions. Solution: We have acknowledged the issue and confirmed that it will be addressed in future releases of ACFML. Meanwhile, we recommend continuing to use the existing workaround. Please ensure to back up your database before implementing any changes. You can find the workaround details here: https://wpml.org/errata/advanced-custom-field-related-posts-in-relationship-and-post-object-field-dont-keep-custom-order-in-translation/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are trying to translate Gravity Forms HTML elements with a link to a PDF in the WPML translation editor but are unable to see formatting markers or edit the URL directly within the editor. Solution: We recommend using the method outlined in our guide for translating URLs within the WPML translation editor. You can find detailed instructions on how to handle URLs in translations here: Translating Links with Advanced Translation Editor.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
