Problem: The client is experiencing an issue where the logo in the header, while using the Divi theme, is not translating correctly and displays the same image across different languages despite following the steps in the WPML errata page. Solution: We recommend checking the documentation on how to translate the custom global header and footer in Divi. This ensures that WPML recognizes which image to display for each language. Here is the documentation link:
If following the documentation does not resolve the issue, we invite the client to get back to us for further assistance.
Please note that the solution provided might be outdated or not applicable to your case. If this is the situation, we encourage you to open a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
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