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This topic contains 4 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 3 months ago.

Assisted by: Prosenjit Barman.

Author Posts
November 20, 2023 at 1:37 am #14872291

ming-genL

I am trying to:
New projects are uploaded in the English background, and after automatic translation, no updates or not all projects appear in other language versions

Link to a page where the issue can be seen:
hidden link
hidden link

I expected to see:
I need to sync my English background projects to all language sites

Instead, I got:
After automatic translation, no updates or not all items appear in other language versions

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November 21, 2023 at 8:48 am #14883367

ming-genL

hi Can you reply

November 21, 2023 at 11:48 am #14886071

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're having and will try my best to assist you in this matter.

It's likely that the projects you added recently have been translated but not yet published, which could explain why they are not displaying correctly in other languages. Since the posts have been translated automatically, would you please check the documentation below and ensure that the translation review has been completed?

- https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/

If the review is completed and they are still not showing in the front, Please check and ensure that the status of those Projects is set to "Published". To check that, click on the "Quick Edit" button below the post and check the "Status".

It is also recommended to check by clearing the caches. If Server-side caching or object caching is enabled on your site, please clear the caches from there.

If you're still experiencing issues, kindly let me know which project/post is not appearing in other languages. I will check and assist you accordingly.

Best regards,
Prosenjit

November 23, 2023 at 2:06 am #14903289

ming-genL

1.clearing the caches,the review is completed and they are still not showing in the front, check and ensure that the status of those Projects is set to "Published".

2.I found that after the translation into other languages, the content would be classified into the unclassified category instead of the same category as the English version, which may be the reason why it is not displayed. Please tell me how to avoid such a problem next time.

I have modified part of it manually, but the Spanish version has not been modified. You can go and look for the reason

hidden link

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November 23, 2023 at 12:56 pm #14908125

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thank you for the update.

It's great to hear that you've identified the root cause of the issue. If the configuration is set to display posts from a specific category, it's normal not to see a post if it isn't present within that category.

If the post is fully translated and the category is not attached to it, please try the following and hopefully it will help to solve the issue.

- Navigate to the "WPML > Support > Troubleshooting" area in your dashboard.
- Locate the 'Cleanup' section, where you will find a dropdown menu. Please select the Post type associated with the posts on your "Case Study" page and then click the "Synchronize Post Taxonomies" button.
- After that, proceed to click the buttons as mentioned in this screenshot: hidden link.
- Finally, verify whether the category has been appropriately assigned to the post.

Please let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit