Fatal error: Uncaught Error: WPML_WP_Roles::get_highest_level()

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to access WPML>>Settings>>Taxonomies Translation due to a fatal error indicating a type mismatch in WPML_WP_Roles::get_highest_level().
Solution:
We recommend logging in as a different admin user to verify if the issue persists. Additionally, it's crucial to perform a full site backup before attempting any fixes. You may also want to try the workaround suggested in a related support ticket, which can be found here: related support ticket.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

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This topic is split from https://wpml.org/forums/topic/kadence-theme-shop-kit-product-brands-translation/

Tagged: Not WPML issue

This topic contains 1 reply, has 2 voices.

Last updated by Bigul 3 months, 3 weeks ago.

Assisted by: Bigul.

Author	Posts
August 11, 2024 at 9:34 am #16059161
michelR-20	Hello Bigul, Thanks for your reply about my issue. But I can not access WPML>>Settings>>Taxonomies Translation When I do I get the following FATAL ERROR: Fatal error: Uncaught Error: WPML_WP_Roles::get_highest_level(): Argument #1 ($capabilities) must be of type array, bool given, called in /home/wordpress/doc_root/wp-content/plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-roles.php on line 94 in /home/wordpress/doc_root/wp-content/plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-roles.php on line 56 Call stack: WPML_WP_Roles::get_highest_level() wp-content/plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-roles.php:94 WPML_WP_Roles::{closure}() array_filter() wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Arr.php:504 WPMLCSArr::where() wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Collection.php:282 WPMLCSCollection::filter() wp-content/plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-roles.php:98 WPML_WP_Roles::get_roles_with_max_level() wp-content/plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-roles.php:44 WPML_WP_Roles::get_roles_up_to_user_level() wp-content/plugins/sitepress-multilingual-cms/classes/translation-roles/UI/Initializer.php:77 WPMLTUInitializer::getTranslationData() wp-content/plugins/sitepress-multilingual-cms/classes/menu/translation-method/TranslationMethodSettings.php:88 WPMLTMTTranslationMethodSettings::localize() wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Either.php:207 WPMLFPRight::map() wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Either.php:257 WPMLFPRight::chain() wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Promise.php:24 WPMLFPPromise::resolve() wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/wp/classes/Hooks.php:50 WPMLLWHooks::WPMLLW{closure}() wp-includes/class-wp-hook.php:324 WP_Hook::apply_filters() wp-includes/class-wp-hook.php:348 WP_Hook::do_action() wp-includes/plugin.php:517 do_action() wp-admin/admin-header.php:118 require_once() wp-admin/admin.php:239 Can you help with this?
August 11, 2024 at 9:48 am #16059184
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Please login as a different admin user and make sure the bug exists or not. This may be related to the following ticket. Please try the workaround suggested there after a full site backup and make sure the problem remains or not. https://wpml.org/forums/topic/error-in-translation-roles-tab/#post-8213219 -- Thanks! Bigul