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Supporter timezone: Europe/Vienna (GMT+01:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Bigul 4 days, 5 hours ago.

Assisted by: Bigul.

Author Posts
November 10, 2024 at 2:50 pm #16385826

hasanK-7

Background of the issue:
I am trying to translate WPForms that were originally created in English. I changed the site's default language to Arabic and now I want to translate the forms automatically into another language.

Symptoms:
The auto translate radio button is grayed out, preventing me from translating forms automatically.

Questions:
How can I enable automatic translation for WPForms into a specific language?
Why is the auto translate option grayed out for my forms?

November 11, 2024 at 5:33 am #16386582

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

We would like to know if this one is similar to the following ticket. Please confirm. It will help us to avoid duplicate tickets. Thank you for your understanding.

https://wpml.org/forums/topic/how-to-translate-wpforms-automatically-for-specific-language-only/

If so, my colleague will get back to you soon. Sorry for the delay happened because of the weekend. It looks like you have not enabled the Automatic Translation subscription. Refer to the following links for more details.

hidden link

https://wpml.org/documentation/automatic-translation/how-to-sign-up-for-pay-as-you-go/

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Thanks!

Bigul

November 11, 2024 at 9:27 am #16387572

hasanK-7

Hi,
I have translation credit in my account
Why do I need to activate translation as you go?!!
Please advice

November 12, 2024 at 10:37 am #16392143

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. Please try the workaround suggested by my colleague in the following thread and let us know your feedback.

https://wpml.org/forums/topic/how-to-translate-wpforms-automatically-for-specific-language-only/#post-16386585

If the issue exists, please share a screenshot on the following page (from your login).

hidden link

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Thanks!

Bigul