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Supporter timezone: Europe/Madrid (GMT+02:00)

This topic contains 3 replies, has 0 voices.

Last updated by Carlos Rojas 8 hours ago.

Assisted by: Carlos Rojas.

Author Posts
July 3, 2025 at 1:04 am #17195118

cordonL

Background of the issue:
I have successfully created two custom Chinese languages for my site hidden link using WPML. One is for Chinese Traditional with the language name 'Chinese (TC)', custom code 'zh', default locale 'zh_HK', hreflang 'zh', and language mapping 'Chinese (Traditional)'. The other is for Chinese Simplified with the language name 'Chinese (SC)', custom code 'zh-cn', default locale 'zh_CN', hreflang 'zh-cn', and language mapping 'Chinese (Simplified)'.

Symptoms:
When I try to switch from the main menu (ENG) to the custom language in Chinese (TC) or Chinese (SC), there is no page available. I also tried to create a menu in both Chinese (TC) and (SC), but there was no translated page for either of them.

Questions:
Why are there no pages available when switching to the custom Chinese languages?
How can I create translated pages for the custom Chinese languages?

July 3, 2025 at 10:41 am #17196777

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Have you translated the pages into these new custom languages already?

Please follow the steps described in this guide: https://wpml.org/documentation/translating-your-contents/ to make sure the content (posts, pages, etc) is correctly translated and published into the custom languages.

Looking forward to your message.
Regards,
Carlos

July 3, 2025 at 2:13 pm #17197765

cordonL

I did follow the instructions, but there is no option to change the language or language switcher.

Screenshot 2025-07-03 221141.png
July 4, 2025 at 8:55 am #17200551

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you for your message.

Please go to WPML -> Languages -> Hide languages section -> Check if the custom languages are hidden.

Also, make sure that the translated content is published.