[Resolved] pay as you go not working

Thank you for reaching out to WPML support.

It appears that you have reached the safety limits in place to protect you from overspending and to help prevent fraud. There are two key limits: the first occurs when you spend €100, and the second when you reach €4,000 within one month. Once you reach these limits, you will be prompted to make a payment before continuing with your translations. At the end of the month, any amount you have paid will be deducted from your invoice.

Have you tried clicking on “details” in your screenshot?

For more information, please visit the following link:
https://wpml.org/home/terms-and-conditions/#pay-as-you-go-for-automatic-translation

If you do not see the payment link, please go to WPML → Translation Management. I have attached a screenshot for your reference.

I see that Bruno is already assisting you with the same issue. Please refer to his guidance in this support ticket:
https://wpml.org/forums/topic/your-plugin-crashes-our-site/#post-17222598

To avoid any confusion and ensure a smoother support experience, please continue the conversation within a single support ticket.

When opening a new support ticket, you have the option to initiate a live chat if a supporter is available at that time. You can do so by visiting the following page: https://wpml.org/forums/forum/english-support/

If you can not open it, then I need to request temporary access (wp-admin and FTP) to your site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

Thank you for the details. I’ll review the problem and get back to you as soon as I have an update.