This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where an attribute removed from a product in the default language (English) still remains visible in the translated version of the product (Dutch). The attribute cannot be removed from the Dutch version as it is locked.
Solution:
1. Open the default language product in Edit mode.
2. Make a small change, such as adding a space or a plus sign in the product title.
3. Ensure that the WPML Translation Editor is enabled for all products, as we recommend using the WPML Translations Editor for translating WooCommerce products.
4. Update the product by pressing the “Update” button.
5. Remove the small change made in step 2 and update the product again.
6. Open the translated page in WPML Translation Editor, ensure the translation is 100% complete, press the complete button, and check if the issue is resolved.
If the problem persists, the client should take a backup of their site and navigate to WPML >> Support >> Troubleshooting page, then press the following buttons:
- Clear the cache in WPML
- [Products] Synchronize posts taxonomies
- Remove ghost entries from the translation tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Fix post type assignment for translations
- Set language information
For more details, refer to the WPML troubleshooting documentation: https://wpml.org/documentation/support/wpml-troubleshooting-options/
If the solution provided does not resolve the issue or seems irrelevant due to being outdated or not applicable to the client's case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. If further assistance is needed, please open a new support ticket: Contact WPML Support.
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Last updated by 11 months, 3 weeks ago.
Assisted by: Noman.