product images in the translated language is incorrect

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This topic is split from https://wpml.org/forums/topic/unable-to-update-existing-products-to-a-specific-product-category/

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 0 voices.

Last updated by Kor 5 hours, 11 minutes ago.

Assisted by: Kor.

Author	Posts
February 25, 2025 at 12:49 am #16743649
chun-haoH	Yes, it is working fine now. I tried adding a new product by duplicating an existing one, then modified the title, content, and product images. However, I found that the product images in the English version were incorrect. I then followed these steps: WCML > Status > Troubleshooting > Duplicate terms (please select attribute) > Edit the primary language of the product > Click “save/update” > Done But the product images in the English version are still incorrect. Also, what does “7 left” mean next to Duplicate terms (please select attribute)?
February 25, 2025 at 11:18 am #16745196
chun-haoH	Sample problematic product: Chinese (original language): hidden link English (translated language): hidden link
February 25, 2025 at 4:44 pm #16747158
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Sorry, I broke the translation on this page hidden link . Could you please retranslate this? Also, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded. To guide you further, please adhere to these instructions: 1. View the Duplicator instructions video: hidden link 2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/ 3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files. Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large. Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
February 26, 2025 at 2:45 pm #16751648
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I've downloaded a copy of your Website and I will check and revert back to you as quickly as possible.