This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where WPML loads indefinitely when trying to delete all content from the deactivated 'English' language on their website. Despite deactivating all plugins except Elementor and switching to the default WordPress theme, the content does not disappear, and the loading continues in a loop.
Solution:
We recommend the following steps to resolve the issue:
1. Ensure that no security plugins or cache/optimization plugins are active, as these could block the WPML actions.
2. If the problem persists, disable all other plugins and use the default WordPress theme to see if the issue is related to a specific plugin or theme.
3. Check if the content numbers are decreasing over time; if they are, the process is working but needs more time. If not, there might be a deeper issue.
4. Be aware of a known bug where taxonomies are not removed when deleting content from the database. This needs to be done manually. More information can be found here: WPML Errata on Taxonomies.
If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 week, 2 days ago.
Assisted by: Dražen.
