[Waiting for user confirmation] Shipping classis not working as expected in translated domains

Hello,

This seems to be an issue between "WooCommerce Conditional Shipping Pro" and WPML.

Have you already checked WPML > Settings > Custom Field Translation for any fields that might be related to this plugin? If you find such setting-related fields, please set them to "Copy". Then translate the product again and run another test.

Guide:

If this will not solve the issue:

We had only one issue reported for this plugins so far.

The workaround we used to apply in the past was:

Open the file:
wp-content/plugins/woocommerce-conditional-shipping-and-payments/includes/conditions/class-wc-csp-condition-cart-shipping-class.php

Search for:

$shipping_class_id = $product->get_shipping_class_id();

Replace it with:

$shipping_class_id = apply_filters('wpml_object_id', $product->get_shipping_class_id(), 'product_shipping_class', true, apply_filters('wpml_default_language', NULL));

Could you give this a try please and let me know this solves the issue.

Best regards
Andreas

Hi,

I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further.

The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.

IMPORTANT
Please be sure to back up the site and database before granting us access.

If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may need to install a plugin called "All In One WP Migration" here to create a copy of the site that I can use to investigate the issue further.

However, I would also be very grateful if you could provide a staging site or copy of the website from your server for this purpose.

If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/de/account/websites/.

If you are not able to provide such a copy of the website for testing, please let me know on this ticket.

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Best regards
Andreas

I created a package with "All In One WP Migration". When trying to download a package of your site the download is getting canceled every two seconds (each 10MB).

Could you please have a look into this issue and consult your hosting support team in case have any doubts about how to solve this issue?

The issue with the wrong shipping prices does not occur when I test the site only with WooCommerce and WPML plus our addons.

After enabling all plugins again the issue did not occur anymore.

I would suggest seeing the site into maintenance mode, disabling all plugins, and then reactivating all plugins again.

If this will not solve the issue, please clear the Object Cache and let us know in case the issue occurs again.