[Waiting for user confirmation] Site Key Does not working
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Background of the issue:
I received a message saying 'WPML plugin cannot connect to wpml.org'. I previously connected successfully when I subscribed to WPML, but now it has disconnected.
I tried to Connect it again with new site key but I received this message when i enter the new site key from woocommerce "Unable to parse data from service response."
Symptoms:
I received the message 'WPML plugin cannot connect to wpml.org' and 'Unable to parse data from service response' from WooCommerce. The site key is not working.
Questions:
Why is the WPML plugin unable to connect to wpml.org?
Why is the site key not working?
What does the 'Unable to parse data from service response' message mean?
One of my colleagues will take on your ticket. In the meantime, I would like to provide some helpful information.
We operate our services on Amazon servers, utilizing the AWS CloudFront CDN. Because the IP addresses of these servers can change continuously and vary based on the actual CDN delivery, the hostnames are only available.
Link Doesn't work
But I found this in WPML--Support--Installer Support
That WPML Api doesn't work
This might help you to find where is the problem maybe
I have checked our firewall logs, and we are not blocking your site. I suspect one of your plugins may be causing the issue or could be related to your server's firewall blocking the WPML API.
The following domains need to be allowed if your hosting is blocking them.
I have confirmed with our system team that we can only provide the domains to whitelist for the above reasons.
I suggest contacting the hosting provider to explore whether there is an alternative way to whitelist or to ensure that the WPML API is not blocked in any other way.
I already asked them but they say that they don't usually block any IP addresses
then I looked in Cloudflare maybe it's blocked from there but they didn't block any IP's as well
it's also the same system in Hostinger or Cloudflare they both want IP adresses not domain name so they can check
So What can we do now?
Yes, I have tried disabling all the plugins and tested it, but it still didn’t work.
I also changed the theme to the default one, but nothing changed.
I have the latest version of WordPress and the latest version of the theme, with no available updates except for WPML, which I cannot update due to the inability to register.
