This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that the 'My Account' page was not translated when visiting a product page, despite using WP Rocket and being logged in as an admin, which should bypass the cache.
Solution:
We recommended the following steps to locate and translate the strings:
1. Navigate to WPML → String Translation.
2. Enable the option "Look for strings while pages are rendered".
3. Visit the page where the untranslated strings appear.
4. Return to WPML → String Translation and check if the string has been registered.
5. Translate the string as needed.
For more detailed instructions, we provided a link to our documentation: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
If this solution does not apply to your situation because it might be outdated or not relevant to your specific case, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
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This topic is split from https://wpml.org/forums/topic/translation-not-present-on-translated-pages/
This topic contains 6 replies, has 2 voices.
Last updated by 7 months, 2 weeks ago.
Assisted by: Andrey.
