Stringhe di uno specifico "domain" tradotte non si vedono in frontend

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 3 replies, has 2 voices.

Last updated by Itamar 1 year, 6 months ago.

Assisted by: Itamar.

Author	Posts
October 6, 2023 at 9:30 am #14525911
paoloB-21	Buongiorno, abbiamo creato un tema child con alcune stringhe pronte per la traduzione dall'inglese all'italiano. Queste stringhe,. che sono tutte in un "domain" custom, vengono rilevate nel backend per la traduzione ma nel frontend non appaiono tradotte. Il problema è che in un sito clone di questo con stesso tema child e stessi plugin, le stringhe appaiono correttamente tradotte. Nell'ftp (/wp-content/languages/wpml/ ) vedo il file .mo aggiornato ma non ho idea se e dove debba esserci il file .po con le traduzioni. Esiste qualche impostazione o tool per capire cosa stia succedendo? e come mai solo un certo domain non venga rilevato? (le modifiche agli altri domain funzionano). Allego le due foto dei due siti dove da una parte le stringhe sono tradotte, dall'altra no. Grazie
October 8, 2023 at 5:01 pm #14535187
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, You opened this ticket in the English forum and wrote in Italian. If you want support in Italian, please tell me or open a ticket in the Italian forum. https://wpml.org/it/forums/forum/supporto-in-italiano/ According to what I understand, please try the following to solve the issue on your site. The debug info you attached shows that your server WP Memory Limit is 40M. Our recommendations are to have the following as minimal requirements: - PHP 7 and above (this OK with your installation) with a WP Memory Limit of at least 128MB while 256MB is recommended. MySQL 5.6 and above. Please follow this link for detailed documentation: https://wpml.org/home/minimum-requirements/ Is it possible for you to change those to the minimum requirement? You may need to contact your hosting provider for that. Meeting those baseline requirements is critical before debugging and sometimes solves issues you experience. The most important thing is to raise the WP Memory Limit. Please try to raise it before you contact your hosting company. You can do it from the wp-config.php file in your WordPress installation. Insert this code in that file: /** Memory Limit / define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M' ); Add it before this line: / That's all, stop editing! Happy blogging. */ Could you please perform that procedure and see if it helps? Regards, Itamar.
October 9, 2023 at 11:07 am #14538661
paoloB-21	Hello, i checked the server information between the two clones.. actually those were using different version of PHP (but both with memory limit set to 40mb). The "working" site was on php 8.1 so i changed the version even for the "not working" site. Nothing changed even if i added more memory to the params. My problem is that translatable string are found in backend (string translator) but in the frontend those string don't show up. only for this special "translation domain". Other domains are being correctly translated Any clue?
October 10, 2023 at 9:17 am #14547893
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, If you need further help with this, please share the access details to your site with me. Please also explain which strings I should check to see the problem. Also, please send screenshots. I'm enabling a private message for the following reply. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please backup the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

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