Background of the issue:
I have a pop-up on my page in the section 'Choose Your Learning Language' built with the Elementor pop-up builder. I translated the content of the pop-up in WordPress, but the translation does not work when I change the site to German or Spanish. URL: hidden link
Symptoms:
The content of the pop-up is always displayed in English, even when the site is set to German or Spanish.
Questions:
Why is the translation not working for the pop-up when switching languages?
How can I ensure the pop-up content is displayed in the selected language?
Thanks for your reply. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
The pop-up is translated, but the buttons in the German and Spanish translations link to the wrong URLs. They should use exactly the same URLs as in the English version of the pop-up.
