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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where the footer translated via String Translation was showing up in English but remained in Dutch on the German and Spanish pages of their Divi-built website.

Solution:
We recommended that the client should have initially tried translating the footer template through Translation Management. Upon further investigation, we discovered that the issue was due to an untranslated template. We translated the necessary template. If you're experiencing a similar issue, ensure that all templates are fully translated and consider using Translation Management for such tasks.

If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket with us.

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This topic contains 1 reply, has 2 voices.

Last updated by Ilyes 1 year, 1 month ago.

Assisted by: Ilyes.

Author Posts
January 3, 2024 at 7:31 pm

margrietR

Hi,

I have translated the footer of hidden link via String Translation.

Original language is Dutch. On the English pages I do see the translated footer. On the German and Spanish pages the footer remains in Dutch.

I am working with Divi and I did save the text module with the footer, and did also translate that. Unfortunately with the same result.

January 3, 2024 at 8:20 pm
January 3, 2024 at 8:47 pm #15148705

Ilyes
Supporter

Languages: French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hello again,

The issue is now solved as it turned out to be related to an untranslated template,

The exact template is this one that necessities a translation : hidden link

It is now translated and you could edit the translation by sending it to the translation queue again and manually edit it 🙂

Best,

January 4, 2024 at 7:35 am #15149404

margrietR

Hi Ilyes,

Many thanks!

Too many place where one can translate 😉

Have a lovely day,
Margriet