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This topic contains 11 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 6 months ago.

Assisted by: Prosenjit Barman.

Author Posts
June 15, 2023 at 7:24 pm #13835153

andreaB-8

Can you tell me how to translate forms that now I see in IT version??hidden link
and here
hidden link
Thanks

June 16, 2023 at 11:11 am #13838831

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I checked both of the links and found that the Form on the pages is created using the MetForm Plugin. Kindly be informed that we don't have any compatibility information in our record regarding this plugin. Therefore, you may face some issues while translating the MetForm plugin by following the traditional method.

You can check also by going to this link: https://wpml.org/plugin/?wpv_view_count=120064&wpv-plugin-functionality=0&wpv_post_search=metform&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search

However, you can take the manual translation approach to translate the forms created using the MetForm plugin. The process is described clearly by one of my colleagues in this response: https://wpml.org/forums/topic/plugin-does-not-translate-metform/#post-12499031

I hope this will help. But, as this plugin is not listed as compatible, I recommend contacting their support team for assistance with translation-related issues. I hope they will help you in this matter.

You can also request them to participate in the Go Global program of WPML. More information about the Go Global program is available here: https://wpml.org/documentation/support/go-global-program/

Best Regards,
Prosenjit

June 16, 2023 at 2:41 pm #13840733

andreaB-8

Thanks for your help and support... can you record a video where you do right actions on my site and not on another site? You've all access for my site.
Thanks!

June 19, 2023 at 5:42 am #13846805

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Sorry for the delay in responding due to the Weekend.

I understood what you're looking for. You should be able to translate the Form just by following the instructions mentioned in the ticket below.

- https://wpml.org/forums/topic/plugin-does-not-translate-metform/#post-12499031

However, I understood that you would like me to execute the steps on your website and create a video tutorial based on them. Kindly be informed that this process involves translating content, which falls outside the scope of the support we can offer. For that reason, I may not be able to assist you much with that.

But, If you want, I can make a video in my environment demonstrating the process. You can follow that video and try to translate the form accordingly. Please let me know if you would like me to proceed with this approach.

Let me know the update. I will be happy to assist you.

Best Regards,
Prosenjit

June 19, 2023 at 10:24 am #13850179

andreaB-8

I don't want that you translate for me but simply tell me what to do on my site.
Thanks!

June 19, 2023 at 8:58 pm #13854717

andreaB-8

Another day passed and I've not yer resolved my issue... can you kindly help me?

June 20, 2023 at 9:09 am #13857429

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,

I'd be delighted to guide you through the process via a video. I made a video on how you can translate the Form created using the MetForm plugin. Please watch the video below and follow the step-by-step instructions provided.

- hidden link

Give it a try and let me know if you have any questions or need further assistance. I will be happy to help.

Best Regards,
Prosenjit

June 20, 2023 at 9:35 am #13857645

andreaB-8

Friend in my site is totally different!!!!

June 20, 2023 at 1:02 pm #13859743

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,

Please be informed that the process is absolutely the same. In your case, you've just inserted the Form inside a section.

However, if you're still having trouble understanding the process even after following the video, I can capture a video from your end. I would like to request temporary access (wp-admin and FTP) to your site.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

❌Important❌
If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Best Regards,
Prosenjit

June 20, 2023 at 1:28 pm #13859947

andreaB-8

I'm using elementor Pro Form... but I don't know how to translate placeholders items

June 20, 2023 at 1:48 pm #13860085

andreaB-8

Please help me!! In all these pages I've elementor pro form, I need to translate placeholder text

hidden link
hidden link
hidden link

Thanks!

June 20, 2023 at 2:03 pm #13860347

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for sharing the Credentials.

I can see that you've switched to the Elementor PRO form, which is completely compatible with WPML and it easy to translate. In order to understand the process of Translating the Placeholder, kindly check the video below I made for you.

- hidden link

In the String Translation section, you need to search for each placeholder text and add a translation for them. I believe that the process will be clear for you after watching the video.

Related documentation: https://wpml.org/documentation/getting-started-guide/string-translation/

Let me know if that helps or if you need further assistance in this matter.

Best Regards,
Prosenjit