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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find the translation strings for the payment method Klarna in the string translations after scanning the plugin.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan.
2. Go to WPML-> String Translation.
3. Scroll down and click on the "Translate texts in admin screens »" link.
4. Search for the needed strings.
5. Select the strings.
6. Click on the "Add to String Translation" button.
7. Then click on the "« Return to String Translation" link.
8. Translate the strings, clear the cache, and check the front end.
For more detailed guidance, kindly check our guide on translating texts in the admin texts screen.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 4 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
September 7, 2024 at 10:48 am #16151169

markB-105

Background of the issue:
I double checked today and it seems the currencies are showing up good now at different languages. Maybe it was some caching issue. So thats great! One other thing I wanted you to ask: I dont see the translation strings of the payment method Klarna in the strings translations. I tried to scan the plugin woo payments already for strings, but I cant see them.

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Symptoms:
I dont see the translation strings of the payment method Klarna in the strings translations.

Questions:
Can you help me find the translation strings for the payment method Klarna?

September 8, 2024 at 9:06 am #16152300

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please try the following steps:

1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama

September 9, 2024 at 4:13 pm #16157762
markB-105

Thanks I found them!

Can you also help me with the media issue we are having?
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New threads created by Osama Mersal and linked to this one are listed below:

https://wpml.org/forums/topic/media-translation-for-products/

September 9, 2024 at 4:20 pm #16157779

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

We try to keep one issue per ticket in our forum. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.

Therefore, I've split the other issue and created a new ticket with this issue.

Best regards,
Osama