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This topic contains 2 replies, has 1 voice.

Last updated by maria-adelaideF 5 hours, 4 minutes ago.

Author Posts
April 30, 2025 at 11:27 am #16983480

maria-adelaideF

Background of the issue:
I am trying to see the translated page. We launched the product and clients cannot purchase it on the Italian website. The issue can be seen at: hidden link

Symptoms:
The last product does not show the 'add to cart' option on the Italian page.

Questions:
Why does the translated page not exist?
Why is the 'add to cart' option missing on the Italian page?

April 30, 2025 at 3:06 pm #16984747

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for reaching out to WPML support.

I have reviewed your website, but I was unable to replicate the issue you described. Could you please provide the steps needed to reproduce the problem?

Additionally, if you have any screenshots that could help clarify the situation, please feel free to upload them using the "upload an image" feature located below the comment section.

May 5, 2025 at 3:34 pm #16997134

maria-adelaideF

hidden link
is translated to
hidden link
but if you click on the link nothing appears.
Furthermore, the products with this issue do not show together with the other articles on the Italian shop