This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed to know where WPML saves the Glossary entries in the database and if it is possible to export these entries for use outside of WordPress translations.
Solution:
We informed the client that Glossary entries are not stored in their site database but are saved on our server. These entries are used when utilizing the Advanced Translation Editor to translate content on our server and can be shared between sites associated with the client's organization. For more details on sharing automatic translations, please visit Automatic Translation Subscription for Multiple Sites.
Currently, exporting glossary entries directly from the plugin settings on the client's site is not supported. However, we have noted this as a feature request for future updates. If the client needs to export glossary entries, we can assist them manually.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
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This topic contains 5 replies, has 2 voices.
Last updated by Long Nguyen 1 month, 2 weeks ago.
Assisted by: Long Nguyen.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.