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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Andreas W. 1 day, 15 hours ago.

Assisted by: Andreas W..

Author Posts
November 5, 2024 at 6:29 am #16363834

eshopp

Background of the issue:
I am trying to use WooCommerce Multilingual & Multicurrency on my site hidden link. I have subscribed and placed the currencies, but they do not appear on the site.

Symptoms:
WooCommerce Multilingual & Multicurrency is not working, and the currencies do not appear on the site.

Questions:
Why are the currencies not appearing on my site?
How can I fix the issue with WooCommerce Multilingual & Multicurrency not working?

November 5, 2024 at 6:33 am #16364164

eshopp

Signed up for WooCommerce Multilingual & Multicurrency only
For the site

If it does not work for you, please cancel the subscription and get your money back

I tried the solutions and the site crashed a lot and I was unable to operate multiple currencies

November 5, 2024 at 10:26 pm #16369321

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hi,

You are using currency by location. Did you follow this guide to enable geolocation on your site?

https://woocommerce.com/document/maxmind-geolocation-integration/#:~:text=WooCommerce%20allows%20shop%20owners%20to%20automatically%20geolocate%20customers,3.9%2B%2C%20WooCommerce%20uses%20an%20integration%20with%20MaxMind%20Geolocation.

Please confirm if you completed this guide and set up the Maxmind API for geolocation with WooCommerce.

IMPORTANT:
It seems that the minimum requirements are not met on the server:
https://wpml.org/en/home/minimum-requirements/

Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128M.

Your current values ​​are:

PHP MemoryLimit 1536M

WP Memory Limit 40M

You need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.

Add this code to the wp-config.php file to increase WordPress memory:

define ('WP_MEMORY_LIMIT', '256M');

Add this just before this comment:

// That's all, stop editing! Happy blogging.

The current values ​​can be viewed under WPML > Support > WordPress.

These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately.

If this will not solve the issue, please let me know and I will be glad to assist you further.

In case you would not like to go on investigating the issue and ask for a refund, please visit this link:
https://wpml.org/purchase/refunds/

Best regards
Andreas

November 6, 2024 at 10:06 am #16370895

eshopp

Try all the methods I mentioned
Multi-currency did not work for me

I want to delete the subscription and get the amount back

November 6, 2024 at 12:27 pm #16371595

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

To ask for a refund, please visit this link:
https://wpml.org/purchase/refunds/