WPML-all-import - Search exisiting image not works for multilingual

This thread is resolved. Here is a description of the problem and solution.

Problem:
When using WPALLIMPORT & WPML ALL IMPORT to import real estate properties in multilingual websites, if the option 'Search through the Media Library for existing images before importing new images' is checked, the plugin searches the entire media library across all languages instead of just the current language. This results in issues where images imported in a primary language are moved to a secondary language instead of being reimported with a new name and slug for SEO purposes.

Solution:
This issue has been escalated to our developers for further investigation and resolution. Since this involves coordination with the All Import plugin and requires extensive testing across various import scenarios, we cannot provide a specific timeline for when a solution will be implemented. We will keep you updated with any new information as it becomes available.

If this solution becomes irrelevant due to updates or does not apply to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Bug

This topic contains 18 replies, has 2 voices.

Last updated by Bruno Kos 1 year, 5 months ago.

Assisted by: Bruno Kos.

Author	Posts
February 27, 2023 at 11:29 am #13123357
Dimitri	I use WPALLIMPORT & WPML ALL IMPORT to import real estates properties in multilingual websites. Unfortunately, If I check the option "Search through the Media Library for existing images before importing new images" (see attachments), the plugin search in the entire media library for all languages and not only in the current language. I want to import the same images and rename them differently in each language. When I import images in secondary language, the media file already exist in my primary and the plugin move my image from primary language to secondary. It would be nice to filter the search to images already imported only in the concerned language and not in the entire library to allow the plugin to reimport same images in another language to set another name and slug (for SEO purpose). Regards. Dimitri
February 28, 2023 at 11:21 am #13134417
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Thank you for contacting WPML support! If I set up a sandbox site for you and send you the url, would you be able to show us this on a very simple site with the maximum of 1-2 images, including the recording using tool such as hidden link so we know we are on the same page with every detail? The whole import process is complex and we need to make sure that all the import settings and scenario match. Regards, Bruno Kos
February 28, 2023 at 11:23 am #13134427
Dimitri	Yes, I can do that
February 28, 2023 at 12:03 pm #13135021
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	There it is: hidden link
February 28, 2023 at 4:54 pm #13138237
Dimitri	OK, setup is done. A small recap: The goal is to import the same image source in each language and give them a different name and a different slug and avoid them to be re-import on each update using the search feature in WPALLIMPORT (very basic behavior). WPML main language is French and secondary language is English. Please see attachments for settings in WPML and in WPALLIMPORT If you import the French import first, everything works smoothly in French, all images are attached and the properties display correctly all images with French names and slugs. If you import English after French, wpallimport will detect images imported from the previous import and do not reimport the images with english names and english slug. He use existing images in French. Properties in English display all french images and French properties keeps only the featured images and do not display images in the slider of the property (see attachments). In fact, in English, he shouldn't find previous imported images because they were imported in French and he should reimport them with another names and slugs Is it understandable ? Regards
March 1, 2023 at 9:04 am #13142625
Dimitri	@bruno-k I have another issue concerning Taxonomies. Taxonomies in secondary languages created by WPALLIMPORT are not linked to taxonomies in the main language (see attached image) You can see the behavior on the same Sandbox. In a perfect world, taxonomies should be linked automatically. Do you want I open a new ticket ?
March 1, 2023 at 9:20 am #13142767
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, While I am checking the first case with our 2nd tier, for taxonomies can you check this? https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/importing-multiple-languages-with-wp-all-import-and-wpml/#step-2-create-your-taxonomies-in-wordpress Regards, Bruno Kos
March 1, 2023 at 9:48 am #13142925
Dimitri	@bruno-k Oups, I can not prepare taxonomies in excel before import because imports files comes from CRMs. Taxonomies are created on the fly by WPALLIMPORT. It could be possible to bypass all these excels. In fact, when importing a secondary language, you could get taxonomies used with the import in the primary language and link taxonomies for secondary language automatically without creating taxonomies by hand before. I guess a simple function could do that.
March 2, 2023 at 1:59 pm #13155701
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, This has been escalated to our Compatibility team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you. Regards, Bruno Kos
March 3, 2023 at 7:55 am #13161011
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Our team will check it out, but we need the following: - Please record a video using tools such as hidden link where you show us the example and what happens next, if possible use audio as well to explain what happens ( this is because all import imports can come with literally hundreds of combinations and even one different setting can significantly change the outcome) - also write us steps on what should we do, step by step Let me know if you have any questions about the above! Please use our sandbox because this is the site we will use for debugging. Regards, Bruno Kos
March 3, 2023 at 9:04 am #13161577
Dimitri	Hello @bruno-k, I explained the problem with screenshots here: https://wpml.org/forums/topic/wpml-all-import-search-exisiting-image-not-works-for-multilingual/#post-13138237 Is it so hard to understand ? Play with the sandbox configuration I've prepared for you. The main goal is to import same source urls images to each language to name them differently with different slug names and avoid to reimport them on updates (see attachments on link above). Steps: 1) Import in french. Images are in the French media library correctly attached to the post (property) created/updated with name and slug in French. Everything works great. 2) Import in English. Images are not reimported because wpallimport detect they has been already imported in French and images are detached from french post and are attached to the related English post. Images moved to English media library with their french name/slug. On post creation: Normal behavior should be to reimport the same source image, set name/slug in English and attach them to the English post without using french images previously imported. On post update: Normal behavior should be to search for previously imported images in CONCERNED LANGUAGE LIBRARY ONLY to avoid to reimport them again. Conclusion: The image search function shouldn't detect previously images imported in other languages. Regards
March 3, 2023 at 10:05 am #13162229
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, This has been escalated to our Compatibility team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you. Regards, Bruno Kos
March 7, 2023 at 9:55 am #13187555
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, I got a feedback from our 2nd tier, can you check and share your thoughts? ** This is the expected result. The language information for images exists only in the database and there is no difference in the image URL's as they are the same, regardless of the language they are uploaded. E.g. if we upload a bg.jpg image directly to the second language, It will have the same URL as if it were sent in the main language ,as it does not have any language information there. As WP All Import check if the image exists based on the URL, and the URL's are the same regardless of the language, this is the expected result. Possible workaround could be by using the "match image by filename" option on both imports (instead of "match image by URL"). In our test the images were imported correctly in English, and both languages have both images. ** Regards, Bruno Kos
March 7, 2023 at 1:00 pm #13189649
Dimitri	Hello, Thank you. If I rename image during import and I select match image by filename, what happens if images are added/suppressed in my source ? How the system knows witch image to add/remove ? Regards
March 8, 2023 at 7:02 am #13195559
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, This is very likely a general question for WP All Import and is not directly related with the multilingual context. The same thing could possibly happen with the "Match image by URL option". If you rename a image (rename the file), it will also change the URL. Regards, Bruno Kos