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Supporter timezone: Europe/Vienna (GMT+02:00)

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Last updated by Bigul 4 days, 15 hours ago.

Assisted by: Bigul.

Author Posts
April 1, 2025 at 12:32 pm #16882851

Frameworks AS

After following the instructions, the page now goes to WPML, but there are no other translations to translate other than the title.

There are 8 blocks on the page, one of which is a Global block/pattern

Removing the blocks one by one didn't change anything with how it passes over to the translation page

All the custom blocks are built with ACF, and we have ACFML installed. This hasn't been a problem before with the same setup, but now it no longer sees the blocks as it passes it over to WPML translate

16880957-Screenshot_2025_03_31_at_23.04.29.png
April 1, 2025 at 12:52 pm #16882947

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you resolve the issue.

A couple of requests for tracking this.

1) Please share the URL of the page/pages having the problem

2) Please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our privacy information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul

April 2, 2025 at 12:05 pm #16886881
Frameworks AS

```
591811#0: *9659221 FastCGI sent in stderr: "PHP message: WordPress database error Duplicate entry '562593-en' for key 'trid_lang' for query INSERT INTO `wp_icl_translations` (`element_type`, `language_code`, `trid`) VALUES ('tax_nav_menu', 'en', '562593') made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, WPML_Nav_Menu->init, WPML_Nav_Menu->_set_menus_language, SitePress->set_element_language_details, WPML_Set_Language->set, WPML_Set_Language->insert_new_row; PHP message: WordPress database error Duplicate entry '562829-en' for key 'trid_lang' for query INSERT INTO `wp_icl_translations` (`element_type`, `language_code`, `trid`) VALUES ('tax_nav_menu', 'en', '562829') made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, WPML_Nav_Menu->init, WPML_Nav_Menu->_set_menus_language, SitePress->set_element_language_details, WPML_Set_Language->set, WPML_Set_Language->insert_new_row" while reading response header from upstream
```

I'm getting this in the logs constantly

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/wordpress-database-error-duplicate-entry-562593-en-for-key/

April 2, 2025 at 3:21 pm #16887832

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I have added a new ticket for the DB error issue.

Please note that I am not able to log in; it is redirected to the login page again. Refer to the following screencast for more details.

hidden link

Also, please share the URL of the page/pages having the problem: hidden link

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Thanks!

Bigul

April 2, 2025 at 5:12 pm #16888224

Frameworks AS

try again— creating the user gave it an ID of 0. I assume wpml has ruined the database to the point where I have to move away from this server

April 3, 2025 at 10:33 am #16891349

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

I am still facing issues with logging in to the site. It shows the following warning while accessing admin pages. Please check and grant me admin access.

Sorry, you are not allowed to access this page.

--
Thanks!

Bigul

2025-04-03_15h57_01.png