This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing a blank page when trying to update a translation using the WPML translation editor, it might be due to insufficient WordPress memory limit.
Solution:
We recommend increasing the WordPress memory limit to at least 128MB. You can do this by adding the following code to your wp-config.php file:
/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '128M');Add it above the line /* That's all, stop editing! Happy blogging. */.
After adjusting the memory limit, please verify it by navigating to WPML -> Support in your WordPress dashboard.
If the issue persists, follow these steps:
1. Create a full backup of your site.
2. Update any outdated plugins or themes.
3. Flush any cache memory.
4. Activate WordPress debug mode by following this guide: Debug WordPress.
5. Deactivate all plugins, including WPML ones.
6. Activate a default WordPress theme, like Twenty Twenty.
7. Reactivate the WPML plugins.
8. If the issue disappears, reactivate your theme and other plugins one by one to identify the problematic one.
9. If the issue still persists, check for errors in the debug.log file in your wp-content folder.
If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 8 minutes ago.
Assisted by: Carlos Rojas.
