Can edit with Elementor duplicated page

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using different domains per language and unable to edit a duplicated page with Elementor after using WPML to duplicate it.
Solution:
We recommend the following steps:
1. Navigate to WPML > Languages > Language URL Format and enable the option

"Auto sign-in and sign-out users from all domains"

.
2. Log out and then log back in to see if the issue is resolved.
If the solution provided here is not relevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you still encounter issues, please do not hesitate to open a new support ticket with us.

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Tagged: Exception

This topic contains 7 replies, has 4 voices.

Last updated by Long Nguyen 8 months, 3 weeks ago.

Assisted by: Long Nguyen.

Author	Posts
March 2, 2024 at 1:45 pm #15365748
simeonN-2	Hi there, I duplicated a page, however I can edit the duplicated page with Elementor... Can you please help
March 2, 2024 at 4:04 pm #15365887
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Do you mean that you created a duplicate with WPML? It is expected that duplicates can get edited, as it seems that we can not prevent this. Only take note, that a duplicate in WPML will always get overwritten once the original content is getting updated. Source: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content Best regards Andreas
March 3, 2024 at 4:16 pm #15366869
simeonN-2	Yes, but in my case I cant edit the duplicate. Can you please have a look?
March 4, 2024 at 1:34 pm #15369850
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Before this ticket gets assigned to one of my colleagues, I will try to help. After you duplicate the page into BG, you should be able to switch the language at the top to BG (while you are still in the WordPress backend) > then go to "Pages" > then hover your mouse over the "translation" and select "Edit with Elementor". If that still doesn't work, can you please let us know if you see any error message or can you please elaborate more on what you mean by "can't edit the duplicate"? Please let us know how things go. Mihai
March 4, 2024 at 3:08 pm #15370437
simeonN-2	Hello Mihai, What happens is that when I change the language from the top bar, and then go to pages - Edit with Elementor, I get redirected to log in again and then Elementor doesn't want to load.
March 5, 2024 at 5:43 pm #15375988
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Can you please let us know if you were also able to try the "Safe" mode as it is mentioned in the notification from the bottom-right area? Please let us know and if yes, are there any updates on the result? We will be waiting for your response. Mihai
March 6, 2024 at 7:24 am #15377228
simeonN-2	When I click it nothing happens...
March 7, 2024 at 3:20 am #15382008
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Simeon, Thank you for contacting WPML support, I’m happy to help you with this issue. Please try to go to WPML > Languages > Language URL Format > Enable option "Auto sign-in and sign-out users from all domains" > Logout and re-login again and see if it helps. While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/. You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line: define( 'WP_MAX_MEMORY_LIMIT', '256M' ); define( 'WP_MEMORY_LIMIT', '128M' ); After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit. Looking forward to your reply. Thanks
March 8, 2024 at 11:44 am #15388877
simeonN-2	Yes! Thank you very much! Your first suggestion solved the issue! I also increase the memory!