[Closed] Glossary translations doesn't apply in the automatic translation

Hi,

I asked the second-tier support about the glossary in our internal issue tracker.

It might take time but I will update you as soon as I have news.

thank you for your patience.

Meanwhile, if it is ok with you , I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Hi,

Thank you for your patience. The Glossary method that you used was General Term and unfortunately it is not possible to use that with translation engines other than DeepL.

So the translation you added will not show the glossary.

The name glossary mode can be shown by other translation engines.

I asked the second tier support if the update button if you add the word with NAME will reduce credits or not.

I will answer back when I have an update.

But for now please test by adding a glossary from WPML > Translation Management > Toolse > Glossary and click the update button to see what happens.

As it is for one glossary at least you can test.

Thanks.

Hi,

Please follow the steps below:

- Make sure you also add glossary items that are in other cases (upper/lower)
- Click the Glossary update button.
- Make sure the page you check has the translation review finished and completed.
- Wait for 10 minutes

We did that for the link in question and it worked:

hidden link

We added another glossary entry:

vacuum forming

So you have two entries now:

Vacuum Forming
vacuum forming

Also the page needed to be reviewed. After the review was completed it worked (we waited for 10 minutes after clicking the glossary update button)

Thanks.