[Closed] How Can I translate this field as I can't find it in String Translation?

Hi Cary,

so you have this option inside the Theme Customizer; is this correct?

You might need to register them before to appear on the WPML Translation Table.

You have two methods of doing this:

1) Open the "Admin Strings" menu and try to search for the specific string (via a word form it) and register it from there: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings.

2) If you cannot find the strings, please activate the "Auto register" option below the WPML string translation table and open a page in the front end where the string is visible. WPML will now try to register the getText() call automatically. Then refresh the string translation table and check whether there are any new entries for the strings you are looking for: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#enable-auto-register-strings

Does this work for you?

Best Regards
Marcel

Hi Cary,

this content is part of the wp post meta table. Therefore, it has to be translated via the Translation Editor. If it doesn't appear there, then this theme is not supporting WPML, or it's, in general, not prepared for multilingual use.

The authors never applied to get it tested for WPML: https://wpml.org/theme/?wpv_view_count=119967&wpv-theme-category=0&wpv_post_search=Shoptimizer&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search. I found some known issues and workarounds: https://wpml.org//?s=Shoptimizer.

Feel free to invite them to join our Go-Global program, where we help theme/plugin authors go through our certification process if they need help or info about best coding practices: https://wpml.org/documentation/support/go-global-program/. If they apply, we can help them translate that component via our editor.

If you don't hear back from them, please let me know. Then, we see if a temporary workaround is possible, which you can share with them for integration in their codebase.

Best Regards
Marcel

Hi Cary,

It seems that this would need a code adjustment using our API. As a temporary workaround, you could deactivate the WPML Translation Editor for the product and replace the URLs manually in the translation editor if this is an option (depending on how many products are affected, of course).

If you create a backup and temporarily deactivate the theme, do you see the WordPress shortcode on the front end? If yes, the XML config might work. Please let me know so I can assist you with this.

Best Regards
Marcel