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This topic contains 8 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 4 months ago.

Assisted by: Long Nguyen.

Author Posts
September 19, 2023 at 3:23 am #14415805

glennY

Hi Long,

Thanks for your reply. In general, how long to automatic translation take? The translations I did before was very quick. I sent 3 or 4 pages for Automatic Translations but they are still in progress, but it feels stuck. Since the translations are still in progress, I cannot assign them to a translator for review. Can you help me see if the process is somehow jammed?

September 19, 2023 at 3:33 am #14415819

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

The translation should be done in a few seconds/minutes. If it takes a long time to translate, there should be an issue that causes the translation stuck.

Please try to enable a minimal environment as below, re-translate the page and see if it helps.
- Deactivate all non-WPML plugins
- Switch to a standard theme of WordPress
❌ IMPORTANT: Please backup your database and website before proceeding ❌

If it persists, you can go to WPML > Support > Advanced Translation Editor > Share some screenshots of the recent error logs with me.

Refer documentation https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/

Look forward to your reply.
Thanks

September 19, 2023 at 4:56 am #14415901

glennY

Hi Long,

Here are some snapshots of recent ATE Error Logs.

ATE-error-log-19Sept-02.png
ATE-error-log-19Sept-01.png
ATE-error-log-18Sept-03.png
September 19, 2023 at 5:39 am #14416021

glennY

I canceled the translations. I resubmitted a page called "Battery Modular Connector", and it shows that I can select it to review but I am not able to assign a translator for review. I supposed I must have changed my setting to accept pages for translations for review by myself, but I inadvertently switched of the ability to assign reviews by other? Please advise.

September 19, 2023 at 6:03 am #14416051

glennY

When I go to these pages, the bold builder isn't functioning properly:

[bt_bb_section layout="boxed_1200" lazy_load="yes" show_video_on_mobile="" top_spacing="none,;,,;,,;,,;,,;," bottom_spacing="none,;,,;,,;,,;,,;," full_screen="" vertical_align="top" color_scheme="" background_color="" background_image="" parallax="" parallax_offset="" parallax_zoom_start="" parallax_zoom_end="" parallax_blur_start="" parallax_blur_end="" parallax_opacity_start="" parallax_opacity_end="" top_section_coverage_image="" bottom_section_coverage_image="" background_video_yt="" yt_video_settings="" background_video_mp4="" background_video_ogg="" background_video_webm="" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style="" allow_content_outside="no" negative_margin=",;,,;,,;,,;,,;," background_overlay="" background_position="" background_size="" bb_version="4.5.9"][bt_bb_row][bt_bb_column order="0" lazy_load="yes" width="1/1" width_lg="1/1" width_md="1/1" width_sm="1/1" width_xs="1/1"][bt_bb_image lazy_load="yes" image="60255" size="full" image_height="" shape="square" align="inherit,;,,;,,;,,;," caption="" url="" target="_self" hover_style="simple" content_display="always" content_background_color="" content_background_opacity="" content_align="middle" remove_padding="yes" fill_background_color="full" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style=""][/bt_bb_image][/bt_bb_column][/bt_bb_row][bt_bb_row][bt_bb_column order="0" lazy_load="yes" width="1/1" width_lg="1/1" width_md="1/1" width_sm="1/1" width_xs="1/1"][bt_bb_custom_menu direction="horizontal" bb_version="4.6.1" menu="bmc" font_weight="thin" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style=""][/bt_bb_custom_menu][/bt_bb_column][/bt_bb_row][/bt_bb_section][bt_bb_section layout="boxed_1200" lazy_load="yes" show_video_on_mobile="" top_spacing="normal,;,,;,,;,,;,,;," bottom_spacing="normal,;,,;,,;,,;,,;," full_screen="" vertical_align="top" color_scheme="" background_color="" background_image="" parallax="" parallax_offset="" parallax_zoom_start="" parallax_zoom_end="" parallax_blur_start="" parallax_blur_end="" parallax_opacity_start="" parallax_opacity_end="" top_section_coverage_image="" bottom_section_coverage_image="" background_video_yt="" yt_video_settings="" background_video_mp4="" background_video_ogg="" background_video_webm="" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style="" allow_content_outside="no" negative_margin=",;,,;,,;,,;,,;," background_overlay="" background_position="" background_size="" bb_version="4.5.9"][bt_bb_row][bt_bb_column order="0,;,,;,,;,,;,,;," lazy_load="yes" width="1/1" width_lg="1/1" width_md="1/1" width_sm="1/1" width_xs="1/1" align="left,;,,;,,;,,;,,;," vertical_align="top" background_image="" inner_background_image="" color_scheme="" inner_color_scheme="" background_color="" inner_background_color="" opacity="" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style="" bb_version="4.5.9" padding="normal,;,,;,,;,,;,,;," top_border="" bottom_border="" left_border="" right_border="" border_color="" inner_column_border_radius="" border_width=""][bt_bb_headline font_subset="latin,latin-ext" superheadline="" headline="Battery Modular Connectors (BMC)" subheadline="Single-pole & Double-pole BMC Series" html_tag="h1" size="large,;,,;,,;,,;,,;," align="inherit,;,,;,,;,,;,,;," dash="none" color_scheme="" color="" supertitle_position="" font="inherit" font_size="" font_weight="" url="" target="_self" outline_text="" outline_size="inherit" outline_align="inherit" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style="" bb_version="4.6.1"][/bt_bb_headline][bt_bb_separator top_spacing="20,;,,;,,;,,;," bottom_spacing=",;,,;,,;,,;," border_style="none" color="" border_width="" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style=""][/bt_bb_separator][/bt_bb_column][/bt_bb_row][bt_bb_row][bt_bb_column order="0,;,,;,,;,,;,,;," lazy_load="yes" width="1/1" width_lg="1/1" width_md="1/1" width_sm="1/1" width_xs="1/1" align="left,;,,;,,;,,;,,;," vertical_align="top" background_image="" inner_background_image="" color_scheme="" inner_color_scheme="" background_color="" inner_background_color="" opacity="" responsive="" publish_datetime="" expiry_datetime="" animation="no_animation" el_id="" el_class="" el_style="" bb_version="4.5.9" padding="normal,;,,;,,;,,;,,;," top_border="" bottom_border="" left_border="" right_border="" border_color="" inner_column_border_radius="" border_width=""][bt_bb_text]

September 19, 2023 at 6:47 am #14416313

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Now I see the page "Battery Modular Connector" is translated completely.

Regarding the review translation, any local translator can review the automatic translation. Please read more in the documentation https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/#adding-other-reviewers-to-your-site

Regarding the code in the page content, I think it is added by the plugin Bold Builder and theme on your site. You can re-activate the plugin and theme then check the page content again.

Look forward to your reply.
Thanks

September 19, 2023 at 7:23 am #14416615

glennY

As you pointed out, I see that "Battery Modular Connectors" has been translated. The problem is that I had myself set up as a translator for Traditional Chinese. While I have some Chinese knowledge, this should be going to others. I removed myself from the Traditional Chinese Language pair. Now, that I am removed, I should be given the option to choose who I want to do the Traditional Chinese Translation. Thanks for your patience.

September 19, 2023 at 8:49 am #14417449
glennY

I followed the documentation https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/

I re-started translation for "Double-pole BMC". As the document suggested, I previously cancelled these jobs. I then changed the title and content so we could generate a new ID number. I then selected the page, and submitted it for translation (Traditional Chinese, Simplified Chinese, Thai and Vietnamese). I deactivated a few plugins and this appears to unjam the translations. I then selected about 6 pages, and submitted them for translation, and it translated very quickly. Question: don't I have to assign someone to do the Translation Review? or if there is more than one person that can do the Translation Review, Anyone can do the Translation Review?

New threads created by Long Nguyen and linked to this one are listed below:

https://wpml.org/forums/topic/anyone-can-do-the-translation-review/

September 19, 2023 at 9:41 am #14418239

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

We can handle one issue per ticket only so I will split your new questions about the local translator into a new ticket. If you see the main issue of this ticket with the automatic translation in progress is resolved, please mark it as Resolved.

Thanks.

September 21, 2023 at 9:00 am #14436107

glennY

This was resolved by de-activating pluggins.