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This topic contains 10 replies, has 3 voices.

Last updated by Marsel Nikolli 1 year ago.

Assisted by: Marsel Nikolli.

Author Posts
April 17, 2024 at 9:53 am #15530592

avancem-amb-vosteS

when I access the wpml string translator and select the strings I want to translate, the box to add the manually translated text does not appear as usual, so I can neither modify string translations nor translate new changes.

Screenshot_1.png
April 17, 2024 at 10:02 am #15530732

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

Please try to clear your browser's cache, or try from a different browser

April 17, 2024 at 10:27 am #15530996

avancem-amb-vosteS

That's the first thing I did and it didn't work.

April 17, 2024 at 10:43 am #15531089

Marsel Nikolli

Hi,

Thank you for contacting WPML Support, I will gladly help you.

1) According to your debug.info, the WP memory limit needs to be increased, WordPress uses 40Mb as default and the minimum requirements for WPML are 128 MB. (Kindly check this page: https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the line: /* That's all, stop editing! Happy publishing. */

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

2) I also noticed that you are using WPML v4.6.8, I suggest you update to the latest version (please do update any WPML-related plugins as well).

After please check if the issue persists.

* Note: Please make sure you have a full backup of your website before making any updates/changes to your website.

Let us know how it goes.

April 17, 2024 at 11:24 am #15531431

avancem-amb-vosteS

after doing everything you told me it still does not work. I copy again the updated debugging information (I have also cleared the cache) and a screenshot of the fact that I still can't write the translation manually and, therefore, it doesn't let me click on finish:

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Screenshot_1.png
April 17, 2024 at 12:09 pm #15531884

Marsel Nikolli

Hi,

From the debug info you shared in the reply, the Memory Limit is still set to 40MB (please check the attached image).

Can you please check it again?

Screenshot 2024-04-17 140340.png
April 17, 2024 at 1:39 pm #15532661

avancem-amb-vosteS

I have done exactly what you had told me: to add in the wp-config.php document the code that you have passed me, but, as you can see in the attached screenshot the memory limit changes are not applied.
Do you know any other way to change the memory limit?

Screenshot_1.png
April 17, 2024 at 1:48 pm #15532701

Marsel Nikolli

Hi,

Thanks for the screenshot. That should be ok.

I would need temporary access to your site's WP-admin to investigate this issue and understand it better. Please create an administrator user using any email address you prefer.

Please fully back up your site (files and database) and confirm it in your next reply.

Your next reply is set to private for you to provide the username and password details.

Thanks,
Marsel

April 17, 2024 at 2:01 pm #15532920

avancem-amb-vosteS

As you can see in the debug info,now the memory limit is already applied, I have changed it in the .httaccess file, but it still does not work:

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April 17, 2024 at 2:15 pm #15533002

avancem-amb-vosteS

In my wpml account I have the translation of many urls, now I was testing in some other websites and the exact same thing is happening to me. It does not allow me to add the text of the manual translation when I select the strings to translate.
Is it possible that there is a problem with my WPML account? or is it due to something in the configuration?
It is not normal that suddenly the wpml string translator does not work in any of the websites.

April 17, 2024 at 2:59 pm #15533639

Marsel Nikolli

Thank you for the update.

I would need temporary access to your website to investigate this issue and understand it better. Please create an administrator user using any email address you prefer.

Please fully back up your site (files and database) and confirm it in your next reply.

Your next reply is set to private for you to provide the username and password details.

---

There is an update of ATE that was released yesterday which might be the reason why the same issue is happening on other websites as well. The issue should be resolved by just clearing the cache of the browser.

Thanks,
Marsel

The topic ‘[Closed] manually translation not available’ is closed to new replies.