Maps blocks are not working in the other language

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Tagged: Exception, Not WPML issue

This topic contains 5 replies, has 2 voices.

Last updated by basselS-2 2 months, 3 weeks ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
September 3, 2024 at 1:15 am #16133690
basselS-2	Background of the issue: I am using openstreet version of greenshift map block. It's working fine in English, but it's not showing in the other language. I am not using any key as it should work without any. I tried another map block provider called 'WP Map Block' or 'Map' provided by WebFactory Ltd, and I have the same issue. I checked this ticket: https://wpml.org/forums/topic/google-map-is-not-loading-on-the-secondary-language/ but it's related to a key availability in the other language, which is not my case. Symptoms: Maps blocks are not working in the other language. Questions: Why are the map blocks not showing in the other language? Do I need to configure something specific in WPML for map blocks to work in multiple languages?
September 3, 2024 at 7:20 am #16134137
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated. Your next answer will be private, to share this information safely. Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. Regards.
September 3, 2024 at 1:43 pm #16135956
basselS-2	Please note that you can see the issue in the contact us page.
September 4, 2024 at 6:41 am #16138494
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the details and the access. I'll check soon and 'll get back to you accordingly.
September 4, 2024 at 10:20 am #16139692
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for your patience and cooperation. I checked at hidden link and can see the maps rendering fine. I checked with and without login to the site. I can also interact with the maps. Please see attached. Please check and let me know how can I reproduce the issue as you mentioned earlier?
September 4, 2024 at 1:57 pm #16140942
basselS-2	Actually I have noticed today morning that it was working fine I thought you have fixed it 🙂 Thanks. I will close this ticket.