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[Closed] menu not translating

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Supporter timezone: Pacific/Easter (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Ilyes 2 months ago.

Assisted by: Ilyes.

Author Posts
October 9, 2024 at 2:53 pm #16271324

alvaroG-27

Background of the issue:
I am working on a site under development and trying to translate the menu using WPML.

Symptoms:
The menu is not translating.

Questions:
What could be causing the menu not to translate?
October 9, 2024 at 9:16 pm #16272488

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hello,

Thank you for contacting WPML support team,

So it seems that your menu is called on the elementor header template, so there are two things you got to do :

1- Translate the menu :

Here is a documentation on different ways to translate your menu : https://wpml.org/documentation/getting-started-guide/translating-menus/

2- Translated the header template :

- To translate an Element template, Go to WPML → Translation Management and select Template in the first dropdown.
- Click the Filter button. The list updates and shows all your Elementor templates.
- Select the templates you want to translate, how to translate them, and send them for translation.

Here is more about that here : https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-templates

I hope this answers your questions,

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