This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to send a page and a template for translation into nine languages, including Arabic, Portuguese, Spanish, and Somali, due to an error occurring during the sending process.
Solution:
1. We recommended activating the WordPress debug mode to gather more information about the cause of the error. Detailed steps for this process can be found in the WordPress guide on debugging: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
2. After enabling debug mode, the client should attempt to send the content for translation again and check the debug.log file for any fatal errors.
3. We also requested that the client provide a screenshot or a video link demonstrating the error, as it was not included in the initial messages.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 4 replies, has 1 voice.
Last updated by 2 weeks, 6 days ago.
Assisted by: Carlos Rojas.
