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Last updated by Shekhar Bhandari 2 weeks, 4 days ago.
Assisted by: Shekhar Bhandari.
Author | Posts |
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January 6, 2025 at 9:32 am #16565432 | |
恺 黄 |
Background of the issue: Symptoms: Questions: |
January 6, 2025 at 11:27 am #16566147 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, To further debug the issue with the currency icon on the popup, I would need to replicate you site on my localhost and perform further debugging. Being so, can you provide me your site backup, you can backup wp-content folder and database and share the links with me using some file sharing platforms. Enabled the private reply for you. Thanks |
January 7, 2025 at 5:47 am #16567990 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, As mentioned, to debug this further, I will need to do a proper debugging and it's not possible to do on the site itself. Being so, can you provide me your site backup, you can backup wp-content folder and database and share the links with me using some file sharing platforms. Enabled the private reply for you. Thanks |
January 9, 2025 at 3:37 am #16575911 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, Due to certain restrictions on the site, I currently don't have the necessary file access, and performing multiple iterations won’t be feasible in this environment. As mentioned earlier, to proceed with a thorough debugging process, I’ll need to work on my localhost, as it's not possible to debug directly on the live site. Therefore, could you please provide a backup of your site, including the **wp-content** folder and the database? You can share the backup links via any preferred file-sharing platform. I’ve enabled the private reply option for you to share the files securely. Thank you! |
January 9, 2025 at 4:21 am #16575923 | |
恺 黄 |
Do you need a backup file for the whole site, or is it enough to have just the two files wp-content and the database backup? Do I send you the zip file directly, I haven't done that with file sharing platforms. |
January 9, 2025 at 4:29 am #16575925 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, two files wp-content and the database backup? This will work. Enabled the private reply for you. Thanks |
January 9, 2025 at 5:53 am #16575949 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I tried to download it but both the download links is not working, can you please check? You can also add the files in the ftp directory and share me the ftp details if that's possible. Look forward to your reply. Thanks |
January 9, 2025 at 6:03 am #16575972 | |
恺 黄 |
I shared the link, in China can be downloaded normally, you side can not open the download, there are other ways, very troublesome, I also have not used Duplicator, this processing is too cumbersome! |
January 9, 2025 at 6:08 am #16575988 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Let me try to see if I can create backups manually using the staging site. I will update you further here. Thanks |
January 9, 2025 at 6:15 am #16575991 | |
恺 黄 |
Okay, you said not to operate in the production environment because I purposely set up a separate test site for ease of use. I don't have experience with file transfer and sharing across borders, and that would be a complicated and time-consuming solution. |
January 9, 2025 at 6:40 am #16576022 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I managed to create a duplicator package and I can see the issue, it looks like the essential addons plugins uses a ajax function to load the popup which results in the difference. To fix the issue, I would suggest to add the following to your theme functions.php file add_filter( 'wcml_multi_currency_ajax_actions', 'add_action_to_multi_currency_ajax', 10, 1 ); function add_action_to_multi_currency_ajax( $ajax_actions ) { $ajax_actions[] = 'eael_product_quickview_popup'; // Add a AJAX action to the array return $ajax_actions; } https://wpml.org/wcml-hook/wcml_multi_currency_ajax_actions/ Make sure to clear the cache before testing it. Let me know if this helps. Thanks |
January 9, 2025 at 6:52 am #16576077 | |
恺 黄 |
ok, is it adding the following code to my test site functions.php file? |
January 9, 2025 at 6:55 am #16576093 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, The used theme is astra so go inside wp-content/themes/astra and edit the functions.php file, at the end of the file add the code. Thanks |
January 9, 2025 at 7:12 am #16576151 | |
恺 黄 |
Thank you very much for your assistance, after I added the ajax code and cleared the cache, the front end of the site took effect and the price was successfully switched to USD. Also, I added the ajax code for the Astra theme files, does wordpress overwrite this code after updating the Astra theme? |
January 9, 2025 at 7:15 am #16576182 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, For the images, please follow the steps as mentioned: - Go to WPML->Settings->Media Translation This should help you to show the images properly. Regarding the code, yes, it will be removed when astra theme will update, you can either use child theme or use some custom snippets plugins to prevent this. Thanks |