One of your colleagues nicely shared the link to page explaining how to set up translation of Slider Revolution plugin. I have followed the steps and managed to translate the slides, however, for some reason the slides still don't show on my back end. What is it that im missing? Could someone please check what the issue is? (here is the link I've been given: https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/)
Before this ticket gets assigned to a colleague, can you also please share the website credentials?
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and us can see and have access to it.
Our Debugging Procedures
We will be checking various settings in the backend to see if the issue can be resolved. Although we won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. In the event that we do need to debug the site further, we will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
There's been a pretty full queue and I was almost at the end of my shift.
You should be able to find the slides that you want for each language by following the steps below (I used the slider from the homepage for this example).
Go here (hidden link) > then hover over the "Slides" tab at the top, as you see in the screenshot I attached, and you will see all the slides and you should be able to individually select them.
I hope that you will find this information helpful.
I am not asking you to help me find the slides, the issue is that once I have created the slides in each language, I am unable to see them in the front end of my website. The slides only appear In the default language English but when switching to Italian or French, the slides do not appear. Could you please check that for me again?
Unfortunately, I was not able to recreate the issue.
All the slides look correctly translated for me in both Italian and French.
Please check the attached screenshots.
Maybe what you are seeing is a cached version from your current browser - can you try to use a different browser or device and see if they show up correctly?
