Following to my last ticket, could I ask you to have a look at my press page again : hidden link
I linked some child pages to the little arrows (after "All articles").
I checked the url of the English child pages in WPML/translations, which are correct but the icons with arrow do not link the child pages, only for English translation.
Do you have an idea about this issue?
Thanks a lot.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Please, let me know if you need any additional details. Have a nice day.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hi there,
Thanks for your reply.
We're still unable to login with this user. But now the error is different, the page just refreshes when trying to access the dashboard: hidden link
In this case, in order for us to take a closer look at this issue, I'd like your help creating a package of your website and sending it to us.
Please use the plugin Duplicator(hidden link) to create a full copy of your website so we can take a look at it and see what's causing the issue with the large table.
If you come across problems while creating it, please feel free to ignore(exclude from the backup) both uploads and cache folders.
I'm enabling the proper field for your to share this copy, you'll see it on your next response.
Alternatively, you may use any file sharing service that you prefer and share the link in the ticket(your next response is being marked as private, only you and I have access to it).
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hey there,
Thanks for your return.
It seems that you're able to translate the links inside the arrows using one of these methods:
#1 string translation
- search for them in the WPML -> String Translation module
- you'll see the translation available for Divi shortcodes, for instance: hidden link
- by translating them, it should work
#2 another option is to use ATE to translate the links
- for example, I have duplicated the Presse page into this one: hidden link
- enabled ATE in WPML -> Settings -> Translation Editor -> Editor for new translations
- now if you type 'http' in the search box located below the 'Original French' text, you'll find the links available to translate: hidden link
Please review these options and let us know if they work for you. Thanks!
I tried to edit the links in English, following your method.
The English link is correct and it is displayed in the Divi shortcodes (as you can see in the screen shot attached). I think that links 2 pages between one to another.
What should I do with these two links (from the screen shot) ? "hidden link""hidden link"
Should I change the first link with the French url of the French page, then add the and add the English url of the English page ?
On other hand, where could I find the other urls to translate everything ?
Why is it not working to translate everything from WPML/translations ? By default, the French url is displayed into English translations. By changing them manually in the English translations, it doesn't work either.
I would be grateful if you could have a look into my website with the credentials that I gave you one week ago. I'm not working in IT field and it's a bit beyond my competence.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hi there,
Thanks for your reply.
After a few changes in the custom fields settings, the links seem to be available in the Classic Translation Editor, please check it: CTE for the Presse page - hidden link
For example: hidden link. Now you just have to search for those links and replace the English correspondents in the fields of the right column. We did some of them and it worked well.
Just review it once more and let us know if this helps you to solve the issue or not. If needed, we can make a video replicating how we solved it, so please let us know. Thank you!
Thanks a lot for your help.
I finally succeed in linking the arrow with the English translation url because I saw that the text of each url the English translation had a link with itself by default. Then I remove the link effect with the text and then, it was linked with the icon of each arrow.
I had the remaining issue of the padding to solve between French and English into this page: hidden link
I went into the WPML translation and edit the line breaks manually so there are differences between French and English (please have a look of the screen shot attached) but visiting the website, it is displayed almost the same but it's not perfect.
I don't think it's the correct way to do. I'm afraid it will not remains like that and change at the next editing.
Moreover, the button below in the same page is not aligned at the left as the French page and I can't customize it from the WPML translation page.
On other hand, I've made some buttons to come back to the previous page. Everything works well in French but in the following page, I can't come back to the press page in English. hidden link
It comes back the a page #2 which seems to be a duplication of the main page for tablet. I don't understand where these pages come from and how it had been generated.
Could please help me to finish my website with these points to solve.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello there,
Thanks for your reply, and glad that the issue of this topic is solved.
About the spacing problem occurring again in the English version, we have just checked and the layout seems fine, have you managed solved it?
Moreover, and regarding the new issue you brought - since the original issue is resolved may I kindly ask you please to open a new ticket for this new question?
This will also help other users with similar problems find solutions when searching the forum as well as we avoid mixing lots of questions in one ticket.
