taglines below header have disappeared from all translations

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This topic is split from https://wpml.org/forums/topic/featured-products-disappeared-on-frontpage-translations/

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Bug

This topic contains 0 replies, has 0 voices.

Last updated by Kor 2 days, 6 hours ago.

Assisted by: Kor.

Author	Posts
April 4, 2025 at 8:43 am #16895916
jensK-16	Thank you - featured products works fine now. But 1) English category pages are still empty 2) I discover now taglines below header have disappeared from all translations. They still appear on category pages but not on product pages. This goes for main site grontkontor.dk as well. Would be great if you could fix both now you're at it.
April 4, 2025 at 8:57 am #16896037
jensK-16	Taglines below header have disappeared from all translations. They still appear on category pages but not on product pages.
April 7, 2025 at 10:14 am #16903476
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you please tell me which tagline you are referring to? I've checked your category pages here hidden link and I cannot identify it. Also, please highlight it using a screenshot.
April 8, 2025 at 6:58 am #16906929
jensK-16	The tagline below header hidden link Attached DK + SV version
April 8, 2025 at 3:59 pm #16910319
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I can see the issue now. When I inspect the single product elementor here hidden link , it looks like there is a missing header when I inspected the Single product template in English language, as shown in the attached screenshot. Retranslating it to English should fix the missing header issue and could you please try?
April 9, 2025 at 8:46 am #16911934
jensK-16	I don't know what you mean, you can see the product edit page here incl. header and all: hidden link But seems like site has been corrupted now. If you mean we have to retranslate 1000+ products to 4 languages that is not an option, half of them are alredy translated by professional translators and lots of them also modified after ai translation. What we need is simply having the taglines showing on product pages just like they show on other pages - should be possible via mysql database i guess?
April 9, 2025 at 5:44 pm #16915318
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've completed the translation of this single product template hidden link and the tagline shows up in English here hidden link . Could you check?
April 10, 2025 at 9:48 am #16917621
jensK-16	Looks like it works fine now. Please carefully change on live site as well thank you
April 10, 2025 at 1:15 pm #16918820
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I need you to backup the live site first and then, let me know and I will apply the fix for you. I worry my actions would break things again and cause trouble for you. Let me know.
April 15, 2025 at 7:51 am #16932137
jensK-16	Yes - BRB
April 22, 2025 at 7:19 am #16953307
jensK-16	Hello again Can we delete backup25.grontkontor.dk? We are running out of server space...
April 22, 2025 at 7:27 am #16953404
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Yes, go ahead.
April 25, 2025 at 8:24 am #16967365
jensK-16	I have now updated plugins possible to update on hidden link Please confirm that is enough - we could possibly try to update wpml plugin as well if you could tell me how
April 25, 2025 at 4:17 pm #16969440
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. You can update the WPML plugins here hidden link . Please back up before you proceed. Sometimes the site could break after an update, so a backup would save some time.