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This topic contains 14 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author Posts
September 10, 2023 at 9:07 am #14370673

diegoC-51

My blog is being built in three languages: Spanish (the original language), English, and French.
I have published several posts and translated them using WPML without any issues, always using Spanish as the source language and with the advanced editor. However, I've now published my latest post in Spanish and translated it to French using WPML. But when I try to use the advanced translator to translate it to English, it shows French as the source language. I would appreciate guidance on how to change this so that I can translate the post from Spanish to English, as usual.
Kind regards.

2023-09-10_11h05_15.jpg
September 11, 2023 at 9:05 am #14373963

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please edit the page in French and check the language side panel. You will see if it's a translation of another page or if it's the default language for this page. (Kindly check the attached screenshot)

If it's the default language for this page, please check the following steps:

1- Edit the page in Spanish
2- Select "None" in the translation dropdown menu
3- Update the page
4- Click "Connect Translations"
5- Select the French page
6- Assign the Spanish page to be the default language

Kindly check this guide about connecting translations. (https://wpml.org/faq/how-to-link-already-translated-pages/)

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

2023-09-11_12-05-20.jpg
September 11, 2023 at 2:59 pm #14377585

diegoC-51

Hi, thank you for your answer.
The Languaje panel tells me the post is a translation from the spanish post.
And now what I see is even the soruce is the french language, texts are in spanish.
I can run the translation, but I wonder if it is going alright, it seems like there is something going wrong....I will show this in the screenshot attached.
Thank you for your comments.

2023-09-11_16h56_47.jpg
2023-09-11_16h43_56.jpg
September 11, 2023 at 3:04 pm #14377685

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your update. Please try the following steps:

1- Go to WPML-> Support-> Troubleshooting
2- Run the functions one by one (hidden link)
3- Edit the page in Spanish
4- Add "V2" to the title and update it
5- Delete the "V2" and update it
6- Translate it to English to check the issue.

❌ Please backup your database before performing the above steps ❌

Best regards,
Osama

September 13, 2023 at 9:13 am #14388217

diegoC-51

Hi, thank you for yuour answer.
I flollowed your instructions and the Advance Editor still indicates Original language French but the languaje shown is the spanish. (Kindly check the attached screenshot).
What is wrong and can you help me to fix it? Can i run the translation anyway?
Thank you for your assistance.

2023-09-13_11h06_28.jpg
September 13, 2023 at 9:16 am #14388251

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I'm unsure what's wrong with this page, so I need to look closely at your site.

I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

September 13, 2023 at 10:01 am #14388991

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I checked the post and found that the initial translation job was created from French to English.

Please complete the translation job and check if the English post works correctly.

If not, we will disconnect the translation and create a new one.

Best regards,
Osama

September 13, 2023 at 10:10 am #14389127

diegoC-51

Ok thank you, So, can I complete the translation just as it is now? Even if the source is french and the languaje is spanish?
How did you do to know that the initial translation job was created from French to English?
Thank you!

September 13, 2023 at 10:13 am #14389131

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Yes, please complete the translation and check if the English post will work correctly. You can check the translation job languages from WPML-> Translation Management-> Jobs tab.

Best regards,

September 13, 2023 at 12:16 pm #14390123

diegoC-51

Hi again,
the translation didn't work 🙁 and a lot of credit was consomed. (Kindly check the attached screenshot)
Can you please help me to translate correctly the text to english?
Thank you

2023-09-13_14h13_54.jpg
September 13, 2023 at 12:35 pm #14390249

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Would you please check the access details? I can't use it to access the site to check the translation.

Best regards,
Osama

September 13, 2023 at 12:37 pm #14390259

diegoC-51

I changed it. Is it a private conversation ?

September 13, 2023 at 12:38 pm #14390261

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I've enabled the private reply for you.

September 13, 2023 at 2:23 pm #14390789

diegoC-51

Hi again.
I don't know if you've just made something, but I can see now the post is already translated. I will review it now. Kind regards and thank you

September 13, 2023 at 2:50 pm #14390939

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I fixed the translation. Please let me know if the source language works correctly.

Best regards,

The topic ‘[Closed] The source language for the post translation is not correct’ is closed to new replies.