This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
9:00 – 18:00 | 9:00 – 18:00 | 9:00 – 18:00 | 9:00 – 18:00 | 9:00 – 18:00 | - | - |
- | - | - | - | - | - | - |
Supporter timezone: Africa/Cairo (GMT+02:00)
This topic contains 14 replies, has 2 voices.
Last updated by Osama Mersal 1 year, 7 months ago.
Assisted by: Osama Mersal.
Author | Posts |
---|---|
September 10, 2023 at 9:07 am #14370673 | |
diegoC-51 |
My blog is being built in three languages: Spanish (the original language), English, and French. |
September 11, 2023 at 9:05 am #14373963 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please edit the page in French and check the language side panel. You will see if it's a translation of another page or if it's the default language for this page. (Kindly check the attached screenshot) If it's the default language for this page, please check the following steps: 1- Edit the page in Spanish Kindly check this guide about connecting translations. (https://wpml.org/faq/how-to-link-already-translated-pages/) 2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Best regards, |
September 11, 2023 at 2:59 pm #14377585 | |
diegoC-51 |
Hi, thank you for your answer. |
September 11, 2023 at 3:04 pm #14377685 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for your update. Please try the following steps: 1- Go to WPML-> Support-> Troubleshooting ❌ Please backup your database before performing the above steps ❌ Best regards, |
September 13, 2023 at 9:13 am #14388217 | |
diegoC-51 |
Hi, thank you for yuour answer. |
September 13, 2023 at 9:16 am #14388251 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I'm unsure what's wrong with this page, so I need to look closely at your site. I would need to request temporary access (WP-Admin and FTP) Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
September 13, 2023 at 10:01 am #14388991 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details. I checked the post and found that the initial translation job was created from French to English. Please complete the translation job and check if the English post works correctly. If not, we will disconnect the translation and create a new one. Best regards, |
September 13, 2023 at 10:10 am #14389127 | |
diegoC-51 |
Ok thank you, So, can I complete the translation just as it is now? Even if the source is french and the languaje is spanish? |
September 13, 2023 at 10:13 am #14389131 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Yes, please complete the translation and check if the English post will work correctly. You can check the translation job languages from WPML-> Translation Management-> Jobs tab. Best regards, |
September 13, 2023 at 12:16 pm #14390123 | |
diegoC-51 |
Hi again, |
September 13, 2023 at 12:35 pm #14390249 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Would you please check the access details? I can't use it to access the site to check the translation. Best regards, |
September 13, 2023 at 12:37 pm #14390259 | |
diegoC-51 |
I changed it. Is it a private conversation ? |
September 13, 2023 at 12:38 pm #14390261 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I've enabled the private reply for you. |
September 13, 2023 at 2:23 pm #14390789 | |
diegoC-51 |
Hi again. |
September 13, 2023 at 2:50 pm #14390939 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I fixed the translation. Please let me know if the source language works correctly. Best regards, |
The topic ‘[Closed] The source language for the post translation is not correct’ is closed to new replies.