This thread is resolved. Here is a description of the problem and solution.
Problem:
You are using WPML with WooCommerce, Elementor, and the XStore theme and want to translate product category names into Arabic while keeping the products only in English. However, when you translate a product category into Arabic, it shows 0 products in the category carousel on the Arabic version of the site.
Solution:
First, ensure that you have translated all product categories by creating a dummy product, assigning all categories to it, and sending it for translation. For more details, visit https://wpml.org/faq/how-to-translate-all-taxonomy-terms-at-once/.
Option 1:
Use the Fallback mode from the WPML Settings:
- Go to WordPress Dashboard > WPML > Settings > Post Types Translation
- Find the product's post type and set it to "Translatable - use translation if available or fallback to default language".
Learn more about this method here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/displaying-untranslated-products-in-secondary-languages/#displaying-content-in-the-default-language-for-products.
Option 2:
Duplicate the products:
- Go to WordPress Dashboard > WPML > Translation Dashboard
- Select all the products
- At the bottom of the page, select the duplicate option and send the products for duplication.
For more information, visit https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 1 voice.
Last updated by 3 weeks, 5 days ago.
Assisted by: Christopher Amirian.