Translating my menu

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate your menu using WPML on a site with BuddyBoss, but the items from the BuddyBoss menu do not appear in the translation interface.
Solution:
1. Ensure that you have installed the BP Classic plugin as it is necessary for translating BuddyBoss menus. You can find the documentation here: https://wpml.org/documentation/related-projects/buddypress-multilingual/#getting-started.
2. If the menu items still do not appear after installing the BP Classic plugin, we recommend adding custom links manually to the menu for the items related to BuddyBoss.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Documentation request

This topic contains 3 replies, has 0 voices.

Last updated by Carlos Rojas 2 weeks, 1 day ago.

Assisted by: Carlos Rojas.

Author	Posts
October 3, 2025 at 11:55 am #17454259
antoniaE-2	Background of the issue: I'm trying to translate my menu on my site hidden link using WPML. I am following the documentation provided here: https://wpml.org/documentation/getting-started-guide/translating-menus/ Symptoms: The items from the BuddyBoss menu don't seem to appear when I try to translate my menu. Questions: Why don't the items from the BuddyBoss menu appear when I try to translate my menu?
October 3, 2025 at 12:24 pm #17454350
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us 1.- Please check if you have installed the BP Classic plugin as described in our documentation: https://wpml.org/documentation/related-projects/buddypress-multilingual/#getting-started 2.- If the issue persists after finishing the previous step, then I'd recommend using custom links in the menu for the items related to BuddyBoss. Can you tell me the results of the steps described above? Regards, Carlos
October 6, 2025 at 1:30 pm #17460883
antoniaE-2	Hi, I already have the plugin installed. . I had this issue previously and one person my support managed to logged in to my website and fix it. I tried to follow the same steps but I didn't managed to do it. This is the previous ticket: https://wpml.org/forums/topic/translating-my-menu/
October 7, 2025 at 8:56 am #17462698
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you for your message. Basically, you need to manually add the menu item. 1.- Please share the access credentials to the site in your next message so I can follow the same steps. Confirm you have created a full site backup that you can restore if necessary. 2.- Share some screenshots or the menu item you can't translate so we can fix the issue directly.