Translations get stuck on cog wheel

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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/

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Supporter timezone: America/Los_Angeles (GMT-08:00)

Tagged: ATE

This topic contains 6 replies, has 3 voices.

Last updated by jamesC-40 1 day, 8 hours ago.

Assisted by: Bobby.

Author	Posts
November 15, 2024 at 12:00 pm #16408066
jamesC-40	Background of the issue: I am trying to translate a page using WPML, but the process is not completing as expected. Symptoms: When I translate a page, it gets stuck on the cog wheel instead of showing the complete pencil icon. Questions: Why does the translation process get stuck on the cog wheel? How can I resolve the issue to see the complete pencil icon?
November 15, 2024 at 4:22 pm #16409336
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	While one of my teammates takes care of your ticket, I will provide you with the first debugging steps. Please update your WPML plugin and add-ons to the latest version, 4.6.14, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the newest code available to troubleshoot the issue best. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Please remember to backup your database before you proceed. If the problem persists, try to update the page translation. Please slightly modify the original page, save it, navigate to the WPML translation editor, and complete the translation.
November 18, 2024 at 7:37 pm #16416442
jamesC-40	Hello. Thank you but i did all of this before contacting support. It still does not fix the issue.
November 18, 2024 at 10:50 pm #16416891
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi there, Please go to WPML->Support->ATE Error logs and share with me the top 5 errors you see in the screen. Also, try this: - Edit the page in the default language - make a small edit and "update" - click on the translation and try to re save it (make sure you get to 100%) Let me know your results, please.
November 22, 2024 at 9:30 am #16432811
jamesC-40	Hello. I have added a picture of the error log that is repeated. I have tried the edits but this does not work
November 22, 2024 at 6:53 pm #16435097
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Thank you, the screenshot helps! The error indicates that you might have migrated your site. Essentially, it says that the job it's attempting to pull from our servers onto your site does not match the site's URL. did you recently migrate from staging to a live environment? If yes, please share both URLs with me. When you view your WP dashboard, is there a warning asking if this is a copy or a new site?
November 22, 2024 at 6:54 pm #16435099
jamesC-40	Hello. Not we have not migrated the site. Not in around 3 years. The domain is naturaltreats.eu Its worked fine for years.