[Waiting for user feedback] Translations not pulling in
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Background of the issue:
I am trying to receive translations from BLEND and confirmed with them that the correct content was sent and translated. I noticed that some of our 'Learn More' links are not pulling in the translation. These links are created using Advanced Custom Fields. Other content was translated and is on the page, just not these.
Symptoms:
The 'Learn More' links are still in English, even though they are set to translate. We are able to update it manually, but they weren't updated to the page automatically.
Questions:
Why are the 'Learn More' links not pulling in the translation?
Is there a specific reason why these links, created using Advanced Custom Fields, are not updating automatically? In the screenshot, the first link is translated and that is me testing that it is translatable.
Thanks for contacting WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply; it was due to a higher workload.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please back up your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
