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[Waiting for user confirmation] we got charged for translations that were unchanged

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Supporter timezone: Europe/Kyiv (GMT+02:00)

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Last updated by Andrey 13 hours, 38 minutes ago.

Assisted by: Andrey.

Author Posts
February 27, 2025 at 3:33 pm #16756974

victorT-32

Background of the issue:
I updated the taxonomy for about 10 posts on my site hidden link and ran a translation update using WPML.

Symptoms:
We got charged about $15 for translations that were unchanged.

Questions:
Why did we get charged for translations that were unchanged?
February 27, 2025 at 8:32 pm #16758096

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Could you please provide screenshots showing your invoice and what you have paid? I have looked at the last invoice paid, and it was €0.00 on February 17, 2025.