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Supporter timezone: America/Lima (GMT-05:00)
Tagged: Exception
This topic contains 12 replies, has 2 voices.
Last updated by Andreas W. 1 year ago.
Assisted by: Andreas W..
Author | Posts |
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March 9, 2024 at 11:22 am #15391332 | |
issamR-2 |
Tell us what you are trying to do? What is the link to your site? In this case, WordPress caught an error with one of your plugins, WPML Multilingual CMS. When seeking help with this issue, you may be asked for some of the following information: Error Details |
March 9, 2024 at 1:37 pm #15391490 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, The error appears to relate to a translation job on WPML > Translation Management. The error says: It looks as if you had jobs in progress while a language was deactivated inside the WPML language settings and WPML can no longer find the source language of this content. Please revise WPML > Translation Management > Jobs and revise if there are jobs that might need to be canceled. If this will not solve the issue, try to go to WPML > Support > Troubleshooting and run the options "Synchronize local job IDs with ATE jobs", "Synchronize translators and translation managers with ATE" and "Set language information". If this will not solve the issue, please let us know. Best regards |
March 9, 2024 at 2:45 pm #15391549 | |
issamR-2 |
hello Andreas and thanks for the reply i did the Synchronize but still something is wrong, kindly check the images thank you |
March 9, 2024 at 2:50 pm #15391579 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
This looks like an issue between your site and our system. I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further. You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it. IMPORTANT The private response form looks like this: Next time you reply, click "I still need assistance." Video: Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form. |
March 9, 2024 at 3:32 pm #15391611 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
The provided username appears not to be registered on this site. Please correct the previously provided information inside the private message above and leave a comment on this ticket once you are done with this task. |
March 9, 2024 at 3:32 pm #15391616 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Nevermind, please ignore my last message, I was able to log in on a second attempt. |
March 9, 2024 at 3:37 pm #15391627 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
The Woodmart Layouts were not set to "Translatable You used "Translatable - use translation if available or fallback to default language" which appears not to work for templates. Please test again now and let me know if the error occurs again. |
March 9, 2024 at 4:26 pm #15391697 | |
issamR-2 |
hello Andreas |
March 9, 2024 at 5:00 pm #15391728 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I will have another look into this. A few questions: I saw you had two layouts, both saved as drafts. One used the WPML Translation Editor for translation, and the other one used the WordPress Editor for translation. Did you have an issue with creating a translation with the WPML Translation Editor? Which of both layouts are you going to use on the site? I would suggest you use only one layout, as both are using the same display conditions. Please delete the layout that you are not going to use. |
March 9, 2024 at 5:16 pm #15391748 | |
issamR-2 |
i kept one layout, the english version works fine but when i try to edit the translated layout in elemetor an error accures please check the video in the below link |
March 9, 2024 at 6:09 pm #15391800 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
There was a translation job for one of those templates in progress on WPML > Translation Management. I have canceled this job now. Further, I did not see any issue with translating the currently used template manually. In case the error will occur again, please let us know. |
March 9, 2024 at 6:51 pm #15391856 | |
issamR-2 |
don't know what's happening but the problem is still there! i have downgraded to php 8.1 still the same issue. i have the debug log for you to look at maybe it could help thank you. |
March 12, 2024 at 1:56 pm #15399879 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Could you please confirm if translating the template manually could solve the issue? 1) Go to WPML > Translation Management > Jobs and cancel the job(s) for your template. 2) Go to the original template on the WordPress Editor and set inside the right sidebar "WordPress Editor" as the translation method. 3) Now, translate your template with the WordPress Editor. About the debug.log: Regarding WPML, I only see "PHP Deprecated" messages that are not errors that currently harm your site. They only let the developers know that some specifically used functions will change how they work in a future version of PHP. |
The topic ‘[Closed] Woodmart layout and some products error’ is closed to new replies.