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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where attributes imported using WP ALL IMPORT and WPML are being added to incorrect languages; some attributes are added to English (EN) which is correct, and some to Dutch (NL) which is incorrect, despite having done a similar import successfully in the past.
Solution:
We asked the client to confirm if they followed the steps in our guide for importing multiple languages with WP ALL IMPORT and WPML, which can be found here: Importing Multiple Languages with WP ALL IMPORT and WPML.
We also inquired whether the client is only importing global attributes without importing products, if they created
one import file for each language, and what they are using as a unique identifier.

We did not receive a reply to those suggestions. The client informed us that he found a different solution by using ACF fields for the values instead of attributes.

If the solution provided here is not relevant to your case, either because it's outdated or it doesn't apply to your situation, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 7 months, 2 weeks ago.

Assisted by: Andreas W..

Author Posts
April 16, 2024 at 11:49 am #15524807

tiffanyv-2

I did an import of the main language (EN) with WP ALL IMPORT and WPML the other languages are not yet imported. The attributes that are added are added to different languages some EN (this is correct) and some NL (incorrect). I did a test import before a few months back and this problem never existed. I updated WPML to the most recent version as advised by support chat, but the issue is still there. Any idea how i can fix this?

Scherm­afbeelding 2024-04-16 om 11.07.52.png
April 17, 2024 at 1:42 am #15528728

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for reaching out!

I first have a few questions:

Did you follow this guide?
https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/importing-multiple-languages-with-wp-all-import-and-wpml/

You are only importing global attributes without importing products?

Did you create one import file for each language?

What are you using as a unique identifier?

Best regards
Andreas

April 18, 2024 at 1:08 pm #15538964

tiffanyv-2

I had contact with chat support and i found an other solution to use ACF fields for the values instead of attributes. It seems to work perfect!