WP All Import wrong language

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are importing and translating products from Polish (PL) to Latvian (LV), and your site's default language is Latvian. In WP All Import, you have marked that the import language is Polish. However, you expected to see products in Polish, but they are appearing in Latvian instead.
Solution:
The issue occurs because the Polish language is hidden, and a cron job is running. This is a known issue that we are currently tracking. As a workaround, we recommend you unhide the Polish language. You can find more details on a similar issue in our forum: https://wpml.org/forums/topic/problem-when-periodically-updating-items-via-cron/page/2/.
Please try this workaround and let us know if it resolves the issue. We will keep you updated once a permanent fix is available in a future version of WPML.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.

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Tagged: Bug

This topic contains 5 replies, has 3 voices.

Last updated by Itamar 9 months ago.

Assisted by: Itamar.

Author	Posts
August 28, 2024 at 6:49 am #16112600
dmitrijsN-2	Background of the issue: I am importing and translating products from Polish (PL) to Latvian (LV). The site's default language is Latvian. In WP All Import, I have marked that the import language is Polish. The issue can be seen on this page: hidden link Symptoms: I expected to see products in Polish language, but instead, I got products in Latvian. Questions: Why are the products showing in Latvian instead of Polish after import? Is there a specific setting in WP All Import or WPML that I might have missed?
August 29, 2024 at 6:38 am #16117638
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks for contacting us. While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly. I see your PL language is hidden, can you please try to unhide it and then re-run the import? Thanks, Drazen
August 29, 2024 at 8:23 am #16118340
dmitrijsN-2	Import was working fine even PL language was hidden. The issue started when I ran the import chron job on my server.
September 1, 2024 at 6:53 pm #16129448
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, The issue happens precisely because the Polish language is hidden, and a corn job has been running. We've had a similar report escalated to our developers. You can see it here. https://wpml.org/forums/topic/problem-when-periodically-updating-items-via-cron/page/2/ As a workaround, you need to unhide the Polish language. I've added this ticket to our internal tracking of the problem. We will update you here once a permanent fix is included in a future version of WPML. Please try the workaround and let us know if it works for you. Thanks, Itamar.
September 2, 2024 at 5:53 am #16129970
dmitrijsN-2	Hello, I have unhidden PL language and run manual product import and as I see after import, there are 427 products processed in PL, but on the Product page, I see only 149.
September 2, 2024 at 4:18 pm #16132873
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, In this ticket, we dealt with the problem of importing products in Polish when they were hidden, and you used a corn job for the import. Is this problem solved now? If so, please open a new ticket to address the problem of not importing all Polish products. Please understand that we try to keep one issue per ticket in our forum. Also, please follow our guides about working with WP All Import. https://wpml.org/documentation/related-projects/legacy-wpml-all-import/ https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-multiple-languages-with-wp-all-import-and-wpml/ https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-variable-products-in-multiple-languages-with-wp-all-import-and-wpml/ Regards, Itamar.