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Last updated by Bigul 2 days, 23 hours ago.

Assisted by: Bigul.

Author Posts
February 17, 2025 at 3:02 pm

Innovationsraum

Background of the issue:
I am trying to delete an ACF flexible field block on the content page within the base language. The block gets deleted in the base language correctly. Since I use automatic translations, I now click on the translation editor and the overlay opens – the deleted field is not visible anymore, which is correct. Now I save the translation.

Symptoms:
If I now go on the translated page, the deleted block is still there and did not get deleted!

Questions:
Why is the deleted block still visible on the translated page?
How can I ensure that the deleted block is removed from the translated page as well?

February 17, 2025 at 3:27 pm
February 17, 2025 at 3:33 pm #16715342

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please upgrade to the latest version of WPML (4.7 series) after a full site backup {mandatory} - https://wpml.org/changelog/2025/02/wpml-4-7-announcement/

Also, install the ACF Multilingual plugin for proper compatibility with the ACF features - https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/

After that clear all types of caches and make sure the bug exists or not. If the problem remains, please let us know the exact steps to replicate it.

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Thanks!

Bigul

February 18, 2025 at 7:04 am #16716952

Innovationsraum

Hi Bigul,

I updated the plugins – ACF Multilingual is already installed. The issue persists unfortunately.

Cheers,
Mona

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screenshot-1.png
February 18, 2025 at 12:33 pm #16718814

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hi Mona,

Thank you for the updates. We will test it further and get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

February 20, 2025 at 2:24 pm #16730231

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hi Mona,

The bug exists after the initial troubleshooting steps. So the ticket is escalated to our second-tier team for further debugging. We will get back to you as early as possible. Please wait.

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Thanks!

Bigul