Try these options in the given order in the Commands table and wait for an option to finish before moving to the next. While keep a check on the issue after trying each option.
IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try these on a staging/dev site first, so your live website isn't compromised.
Please let me know if this helps resolve the issue. Or I'll try my best to further assist you on the matter.
Thank you for the updates. Looks like even default language pages are giving 404 error like:
- hidden link
- hidden link
- hidden link
Can you try the followings?
IMPORTANT: Take full backup of your website and database beforehand.
- Clear all caches and disable caching plugins.
- Resave permalinks and check for the issue.
- Make sure there are nothing in Trash, remember to empty the trash for pages.
- Check if translations are completed.
- Make a little change in the content in default language, save and retranslate.
If none of this is helpful, try deactivating all plugins, except WPML, switch to a default WordPress theme like 2021 or 2023 and recheck.
If this doesn't help, deactivate all plugins including WPML (although you have done this already but...). This should bring all the translated pages in Pages listing as individual pages. Then try to visit DE and ES pages separately on the frontend. By this practice you 'll not have any /es/ in the URL but at-least we can narrow down the issue to see if this works or not.
Please also make sure that there's no redirection in place, on server level, through a plugin or at .htaccess level.
Please let me know and I'll try my best to further assist you on the matter.
It's going from bad to worse. Looked at the German pages (default language) thtat caused 404, had to duplicate and republish in Divi to get them to work again.
Despite trying all your tips and tricks, I am very much up against it for all the spanish pages.
Prior to removing the language and starting again, is there anything you can think of that I could try?
Well, that's pretty much it to start with initial debugging process, you have done already (as per the previous messages).
Can you restore from a backup where primary language was fine while secondary language had the said problem? And then can you create a dev/staging site of the same and provide admin access to your website to check the issue in detail? You can create a separate admin user for this purpose, which can be deleted afterwards.
Also provide following detail to investigate/observe the issue:
- detailed steps to reproduce the issue
- links to pages in admin and on frontend
- screenshots or screen recording if needed to explain
- any other relevant information to observe/investigate the issue
Remember to take full backup of your website and database before proceeding. However, a staging/test site is highly recommended, because I may need to try some changes/fixes on the site, which may cause conflicts with the live site otherwise. Please confirm it in your next reply or let me know if you do not agree with the mentioned.
I've set your next reply as private to share this information safely.
IMPORTANT: If you don't see the section for providing access information, do not write in the message box or the information may appear as public.
Before continuing on the site, I'll also need your confirmation and approval on each of the followings:
1) Is this a Live/Production or Staging/Dev site?
2) Is it OK to work on this site?
3) Is it OK to try some changes/fixes on the site and/or activate/deactivate/install a plugin on the site, which may cause conflicts with the other parts of the site?
4) Have you taken full backup of your website and database?
Also provide following detail to investigate/observe the issue:
- detailed steps to reproduce the issue
- links to pages in admin and on frontend
- screenshots or screen recording if needed to explain
- any other relevant information to observe/investigate the issue
Remember to take full backup of your website and database before proceeding. However, a staging/test site is highly recommended, because I may need to try some changes/fixes on the site, which may cause conflicts with the live site otherwise. Please confirm it in your next reply or let me know if you do not agree with the mentioned.
I've set your next reply as private to share this information safely.
IMPORTANT: If you don't see the section for providing access information, do not write in the message box or the information may appear as public.
Before continuing on the site, I'll also need your confirmation and approval on each of the followings:
1) Is this a Live/Production or Staging/Dev site?
2) Is it OK to work on this site?
3) Is it OK to try some changes/fixes on the site and/or activate/deactivate/install a plugin on the site, which may cause conflicts with the other parts of the site?
4) Have you taken full backup of your website and database?
I observed the site and apparently found that Spanish language was hidden (see attached screenshot). So I unhid the language and now can see homepage with /es/ (hidden link) also.
I can also see a few other pages with /es/ which were translated or have translation completed. While some pages don't have a translation, so they 'll not have /es/ counterpart.
I also didn't find any 404 error on this staging site. So perhaps you would want to check your production/live site if you haven't hid the Spanish and if content is fully translated?
