I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. If we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
thanks, I could have changed the link myself, but is that not supposed to link to correct translation automaticaly? Problem is I have lots of buttons on the site.
I'm sorry, I don't know what you mean 🙁
SI language is few years old. IT language was added last week.
I translated the site like I always do, I'm not sure what I should have done so CONTACTTI button would link to IT contact page and not SI?
In the case of the Contactti page, there is nothing you need to do, but on the hidden link page you should have to edit the button, remove the link and select the dynamic option that appears when you remove the link, then there you should select the correct page. After that, when translating the page or just updating the translation the link will be automatically translated too.
I get it. But I translated 200 pages with wpml and never had this issue? Also, all my all other pages are working ok and I always use URL link, never the dynamic option.
For example here hidden link
This link takes me to SI version
While EN button sends me to EN version hidden link
And SI link does not use dynamic tag. hidden link
Actuall even this page we are talking about works ok
SI, works ok hidden link hidden link
EN, works ok hidden link hidden link
IT, not working ok hidden link hidden link
why would I need to set a dynamic tag for it to work ok in IT version but it works ok in EN?
Could you please follow these steps and let me know the results?
- Update Divi and all other outdated plugins that appear in hidden link
- Edit hidden link
- Edit the button
- Remove the last slash in the link
- Save the changes
- Update the translations
- Double-check if the button is correctly translated
I updated all the plugins.
I made a minor change to the original translation and then updated the translation (Last slash had nothing to do with it).
Buttons now link ok, but the entire point of this ticket was not to have to manualy update every page. I'm just gonna do that so we can close the ticket.
I understand your point and I appreciate you updating the translations. However, sometimes the cause of these issues is that the entry in the database of the translated content needs to be refreshed so the changes or some configuration takes effect. And it seems this is the case.
