Changing to A different domain per language shows URL is not valid

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to use a different domain for your NZ site, but it is showing as not valid due to an active redirect to the .com.au domain.
Solution:
We recommend you remove the redirect. You should be able to access a file like https://ecotank.co.nz/license.txt without being redirected for the domain to save as valid. For more information on configuring DNS settings for different domains per language, please refer to our guide: How to use WPML with different domains per language.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Documentation request

This topic contains 2 replies, has 2 voices.

Last updated by Marcel 11 months, 1 week ago.

Assisted by: Marcel.

Author	Posts
June 24, 2024 at 4:03 am #15801503
madeleineW-3	Background of the issue: I am trying to use a different domain for our NZ site. Symptoms: It is showing as not valid. Questions: Why is the different domain for our NZ site showing as not valid?
June 24, 2024 at 4:05 am #15801536
madeleineW-3	The domain was previously working but the support person I was previously working with suggested I change to use "Different languages in directories" to test as there was an issue with the domain not showing the content. I did this and then we have fixed the NZ domain so it points to the AU hosting but now when I try and switch back to using different domains per language it doesnt work. Could you help us toubleshoot this? Thanks Madeleine
June 24, 2024 at 7:03 am #15803554
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi Madeleine, there is currently an active redirect to the .com.au domain: HTTP Headers >>> <em><u>hidden link</u></em> > -------------------------------------------- > 301 Moved Permanently > -------------------------------------------- Status: 301 Moved Permanently Code: 301 Connection: close x-powered-by: PHP/8.2.20 content-type: text/html; charset=UTF-8 x-redirect-by: WordPress Location: <em><u>hidden link</u></em> content-length: 0 date: Mon, 24 Jun 2024 06:59:30 GMT server: LiteSpeed Please remove this redirect. Once you can access a file like hidden link without being redirected, it will save valid. For more information, you can refer to this guide https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/#2-configure-the-dns-settings. Best regards, Marcel
June 27, 2024 at 3:29 am #15839419
madeleineW-3	Thanks for your help